Main user account: can not log on any more. Just get screen white wallpaper.

My laptop Windows xp has three user accounts.  The main account I use is no longer allows me to sign.  When I click on the name, enter my password, I get a screen with only my white wallpaper - no icons, no toolbar at the bottom.  Nothing.

Any ideas?

Don't you see the same behavior with other accounts?

Here is some information General/ideas for you to check, see if this is your problem and if this is the case, we'll fix it.

You see only your background image and the wallpaper?

Miss all your desktop icons and you don't see the taskbar at the bottom of the screen or are simply missing icons and you can see the taskbar at the bottom?

Check the simple things first.  Right-click on an open space on your desktop, choose Arrange icons by and make sure the option show desktop icons has a check mark next to it.  This will work if you don't miss you that the desktop icons, but still see the Start button and the taskbar.

If only you can see your wallpaper background picture and don't see the desktop icons and no start button or taskbar, this means that the explorer.exe program does not run (and it must be running) or the explorer.exe program are usually afflicted.  A good way to think about at the moment, it is that the process explorer.exe "is" your desktop.

If this is the case of malware in general prepares.

Please provide additional information on your system:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..

The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

The afflicted system has a CD/DVD drive work?

You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

Fill in the blank: my system worked well until: _

Sometimes your anti malware program to quarantine (and indeed remove) your file explorer.exe (or other critical files on the XP system) if it finds that the file is infected.  The file may really be infected, but you can know for sure and then reconsider your anti malware options.

First, you need to get your work desk, then you can solve your problem of potential malware.

Of your background image, press CTRL-ALT-DEL and open Task Manager.

Look at the processes tab and if the process explorer.exe is not running, start it as follows:

In Task Manager, click file, new task, and in the Open box, enter:

%windir%\explorer.exe

Click OK and see if get you your office.

If explorer.exe is already running in the processes tab, it is likely that the object of the affection and will need to be replaced (which is not difficult).

If you notice that the explorer.exe process is already running in the Task Manager, highlight the explorer.exe process, and then click end process to stop and start a new explorer.exe process as described above.

If things look right now, your system is still not fixed, but it should be enough usable so now you can fix it.

I would start with these scans:

Perform scans for malware first, then these scans by operating clean, difficulty of problems:

Download, install, update and do a full scan with these free malware detection programs:

Malwarebytes (MMFA): http://malwarebytes.org/

SUPERAntiSpyware: (SAS): http://www. http://SUPERAntiSpyware.com/

They can be uninstalled later if you wish.

The scans by operating clean, fix any problems.

Do, or do not. There is no test.

I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

Tags: Windows

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