Major problem with first Pro CC (2015) the program randomly * gel * when you drag staple in the timeline.

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• Problems with clips of blacks in the timeline

  So Im with Premiere Pro CS5. I am a new user of this product. I recently recorded some videos with a friend on my Sony Cybershot and they downloaded on my Sony Vaio recently of news. I get everything I want in the timeline makes my re-reading of the workspace it and everything is fine, work on something else add a new item or what not and go play new nd some clips appear black, sound still works, but the video is in black, opacity is 100, I go through this tons of times , so I delete everything with this clip off the coast of the chronology of creation and re import, when I presented the newly imported clip preview everything worked except for the part, I had already used everything I cut out worked but what I really wanted to use was still black. No idea what goes on with the black clips?

  

  Here's another thing to check:

  In the body, go in Edition > Preferences > Media. You will see an option called "Write ID XMP in the files during import;" is it turned on? If so, uncheck the box. Out of first and remove the .xmp files as .mpgindex. Let us know what happens...

• Has anyone encountered a problem where first Pro CC 2015 are simply playing footage multicam? Any solution?

  It was a project started in 2014 of CC. There are several segments of seven cameras to 50 minutes; they worked before the upgrade.
  Now, while the Player responds to play and stop hitting the space bar or the L key, nothing plays really. This has happened to anyone else? No idea why this would happen? All solutions?

  Hi Michael,

  It was a project started in 2014 of CC. There are several segments of seven cameras to 50 minutes; they worked before the upgrade.

  Now, while the Player responds to play and stop hitting the space bar or the L key, nothing plays really. This has happened to anyone else? No idea why this would happen? All solutions?

  It is not recommended to update projects CC to CC 2015 2014. In fact, I would he avoid like the plague if you have complicated multi camera sequences. Here's why: http://blogs.adobe.com/kevinmonahan/2015/06/16/updating-and-backing-up-project-files-best-/ practices

  I would advise others to complete projects in CC CC 2014 2014 and move to 2015 CC with new projects for testing only.

  Thank you
  Kevin

• audio problems freeze first pro cc 2015 for a short period

  Hello! I think that I'm not the only one having problems audio 'new '.

  My system works well, but if I want to cut a clip preview is cold and I have to wait 3-120 seconds, then the preview will work.

  I tested a lot of audio options, but no one will work.

  Someone has an idea?

  (64 bit W7 PC / CC2015 / i7-3930K@3,2Ghz / Nvidia GTX 670 / Blackmagic Decklink / Scarlett 2i2)

  Go to the sequence key and uncheck the preview Composite during Trim.

• First Pro CC 2015.3

  I am having major problems with first Pro CC 2015.3.After problems last week I made a completely new reinstall of Windows 7 (64-bit) and all software. Then downloaded creative cloud and Premiere Pro. Everything seemed OK. When I went to import clips from a variety of sources - A7 of Sony, Sony AX 100 and Panasonic MTS - I kept receiving an 'invalid file or corrupt files' opinion for all files. He played quite easily in Windows Media Player. I was able to import exactly the same formats of previous projects. Mysteriously, after about an hour, I was allowed to import all the files bar the MTS files. Then saved the project and went to bed.

  Tried opening Premiere Pro this morning and he just hung on "initializing app". To go to the control panel and to stop and close a from there. When I tried to open the cloud creative office he does not open and just the circle opening go in circles. When I tried to shut down the computer it doesn't would be unlocked, just display "shutting down". To make a hard stop.  When I restarted, I could not yet open creative cloud Office or Premiere Pro so of use the cleaning Adobe tool to uninstall all.

  Exactly the same is is spent the last week I have attributed to a computer problem that was installing a new Windows and all software.  After using the CS6 to past years with very few problems, not not turn on a very impressive 'upgrade', having cost me days trying to resolve things service interruptions.

  Turn off the "Enable accelerated h.264 decoding (reboot required) Intel" solved the problem. Thank you Bill Gehrke

• First Pro CC 2015 questions

  Hi guys,.

  Hmmmm, sad I missed the advice on the forum about to keep the old version of first Pro CC 2014 before moving on to Premiere Pro CC 2015.

  I'm having problems with first Pro CC 2015 it cost me days of work, and I'm not about to have solved some problems. The problems are such that I am now having to re - use Premiere Pro CS6 and lose the benefits of the features of CC 2014 and 2015 CC.

  Let me say at the outset that I don't really have any time be bad-shoooting and problems and reinstall several times to try and get a video editing system that could work, but probably used.

  I just want to give a few comments that I don't think that first Pro CC 2015 has been properly tested before release.

  (a) import files .avi and .mov cause Premiere Pro CC 2015 stop immediately without any error messages, but these files work perfectly in CS6 and CC 2014 and other applics.

  (b) import .mpeg, loses the waveform audio and audio.

  (c) the opening screen take forever to load. What is doing to take so long to load options? It downloads something at the same time? Certainly, it is a mjaor irritating. I need to see how to turn this option off.

  (d) what happened to be able to apply an old, but much loved, work space? Why Adobe changes the workspace each major version? Surely, you do the ergonomic analysis and that it is outside a lot new features?

  Sorry if this post sounds like a whinge. I guess I know Adobe for a long time now and am aware of how he's using us as beta testers for newly developed products. I am grateful that they continue to innovate, but I would really like they would do a lot more thorough tests beforehand. You know, in order to save others from problems like these, I would like to sign up to be a beta tester. At least, I know that I commit time rather than be surprised that I can not use the newly relesed asks, once again (sigh!). I should really have learned now.

  Of my message here, I see that I am getting tired Adobe.

  Greetings to all

  It is recommended to use one of your two activations to test the new versions on a machine separate before upgrading your production machine.

  On media-related issues, try to remove all the media Cache and Cache media files, then rename the folder that contains the media.

  On the question of the workspace, you can configure things if you wish.  Just take note that the Reset workspace behaves differently in 2015.  He reset more value by default, rather, he'll recover the last saved.  So, if you change a worksapce and want to save it, make sure you give it a new name.

  Loading in question of the screen, I can not help.  It always loaded in only a few seconds for me.

• Impossible to import the MTS with first Pro CC (2014)

  I have the problem with first Pro CC (2014) and Media Encoder CC (2014). "Compression of media is not supported" (or something like that, it's in German...)

  After effects CC (2014) and Prelude CC (2014) there is no problem to import these files.

  MTS to a Panasonic SC-V550, files from a folder structure of AVCHD, 1080 p 50 fps.

  I already did a project with the file of the theses in first Pro CC a few months ago!

  Hi Das modular,

  Move media to another directory, drive, or simply change the name of the folder where your media. You should be able to import the files after that.

  Thank you

  Kevin

• Failed to open the first Pro CC 2015.Windows are unable to connect to the Adobe server... This application failed to start properly 0xc000001d... Click ok to close the application

  Failed to open the first Pro CC 2015.Windows are unable to connect to the Adobe server... This application failed to start properly 0xc000001d... Click ok to close the application

  Hi qksdjhfb,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Kernel_Security_Check_Failure blue screen of death. First Pro CC 2015

  I'm having the same problem with Premiere Pro CC 2015... I deleted the Sniffer.* file... running PP as administer... all my drivers are updated to the current... still not blue screen... only when you run Premiere Pro CC 2015... other programs are working fiine... Please advise... Thank you

  Hi all

  Thank you all for your support on these forums. I had a huge problem with the first bombing and blue screening with Kernel_security_check_failure myself. I searched high and low and tried a lot of things. I am running the latest version of the Adobe software with a home win 10 Dell Alienware brand new 15R2, the construction of 10586.36, processor Intel core i7-6820HK @2. 7 GHz 2.71 GHz, RAM 16BG, 64 bit with NVIDIA DeForce GTX 980 M with the version of the driver 10.18.13.6143. I contacted DELL for 2hrs, Adobe, then NVIDIA, we checked the equipment, power, heat, the drivers (latest) and considered a reinstall. But, first, I cleaned the registry of multiple attempts to pilot and ADOBE installs, sets off using CCleaner (can use other FREE software). I then talked to NVIDIA. It turns out later drivers are good for the games, but may have a problem with other software using the video card. It may change in the future when they make an update of the driver. However, they proposed the following text:

  Please click the link below to download and save the file to the desktop:

  http://International.download.nvidia.com/Windows/359.12/359.12-notebook-win10-64bit-intern ational.hf.exe

  Once the download is complete, please do the following:

  1. start the installation
  2. choose custom installation and click Next.
  3. check all the boxes in the custom install options windows and also check the box which says ' Perform clean install '...
  4 restart your computer.

  You don't have to restore the driver (device - properties of NVIDIA card Manager), just follow the steps and make sure that you perform a clean installation. It should work. I have worked for me. If you are not sure, contact NVIDIA because they were very helpful. Hope this helps someone. I lost a few days on it and I hope this helps others. Mike

• Today, update Adobe first Pro CC 2015.1 and it hangs at startup

  Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: DNxHR.dll

  Fault Module Version: 2.1.0.9

  Timestamp of Module error: 55352343

  Exception code: c000001d

  Exception offset: 000000000000f4c9

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: b14f

  More information 2: b14f0bb255ff1fda75b2218f14e23e1b

  3 more information: 1a8d

  Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d

  I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!

  I have Windows 7 (64-bit) SP1

  Graphics card: Asus Nvidia GEforce GT730 2 GB

  Before the update, body works very well and now cannot start the application.

  Help, please!

  Hi Nic,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to slow down

  I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to reinstall the creative cloud by using the link provided and I also tried manually. I have Windows 7 with a 64 bit system.

  Hello

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• First Pro CC 2015.3 stops as soon as I open the software

  When I start the first Pro CC 2015.3, the program gives me an error "not responding" on Windows startup screen.  Specifically, I use 10 64-bit Windows.  I don't know what other information I would need to provide and which would be relevant.  I tried the update to 2015.4, and I get the same question.  Any help the question would be appreciated.

  So here's how I solved the problem:

  I remembered that the previous facility has had a problem with the ExporterAVI.prm file does not properly, so I did what I did before. Move the file out of the Plug-ins folder and put the software in compatibility mode for Windows 8 and it worked fine.

• No audio with m2t-clips imported in first pro cc 2015.4

  Hello!

  This problem is with premiere pro cc 2015.4 output. When you import clips m2t project, there is no audio track. I also tried to ingest the files and ingested turned out with no audio as well. Even the audio information lacked after ingestion.

  for example, VLC media player and grass valley edius performance audio clips without any problem. I also tried the option "Edit in adobe audition", and the audio transferred to listening was completely silent/vacuum wave, no sound at all.

  These clips have worked perfectly with the previous premiere pro version. What I come to GV Edius again to face the edition?

  This problem started with the 2015.4 update. There will be a solution for this? At present, the new premiere pro is completely useless for me. I can't use footage captured with my Sony Z5E-camera at all.

  Please do not ask me how to transfer videos to my project etc other nonsense questions. I have been editing videos for more than 15 years, I know what I'm doing.

  Cheers, Mikko Tirkkonen

  Producer of the AV, Finland

  It could be your preference files.  I had the same problem and complete these steps.

  Mac: \Users\Library\Application Support\Adobe

  Windows: C:\Users\\AppData\Roaming\Adobe

  Beware, if you follow these steps, all your preferences, workspaces, exclusives be lost.  You will return to default values.  Proceed at your own risk.

  1. close all applications.

  2 rename the Premiere Pro (e.g. first Pro_OLD) folder.

  Forcing Premiere Pro to re-create the default preferences.

  3. restart Premiere Pro and check.

  If the above does not work, delete the newly created folder of Premiere Pro and rename the "OLD" its original name folder.  At least you'll be no worse turned off.

  There is a most brutal stage that you wish to consider, which erases the entire Adobe folder and not the first Pro folder it contains.  I mention it here, but advises against procedure unless you are really comfortable with working within Windows.  Same warning, proceed at your own risk.

  You'll need to start your PC in safe mode, while none of the Adobe services are running.

  Navigate to the location above, but remain a plu top folder (for Windows: C\Users\\AppData\Roaming) and rename the Adobe Adobe_OLD folder.

  Restart your PC normally

  Again, you can always return by from your PC in safe mode, delete the newly created folder from Adobe and restore his former.

• Big bug in first Pro CC 2015.3 when the pad by dragging '?

  I just installed first Pro CC 2015.3 and found this horrible bug.

  Well, I hope that this is a bug, because if this is a feature it has no sense at all.

  Please look at this GIF: https://i.gyazo.com/7ad73bd031cd9739f759ab15f8c922b4.mp4

  I have 2 clips:

  1. CLIP 1 on track 1
  2. CLIP 2 on track 2

  Now, I put the cursor on the edge of the clip 1 and start it cut by dragging.

  If you look at the program monitor, as long as I move the mouse I roll the video. And I see roll video CLIP 1, OBVIOUSLY, because I'm clip cut 1.

  Now look at the madness. As soon as I passed under clipping 2, the program followed the evolution and show me the clip 2. It's something that never happened in Premiere Pro CC 2015 and arrives for the first time in first Pro CC 2015.3.

  NOW, ADOBE

  • If I'm mower CLIP 1, why the hell I see the content of the CLIP 2?
  • How can I solve this problem?

  
  Please note that I can not work at all with this bug...

  Disable

  

• First Pro CC 2015.3 crash on launch, load long time and the low activity of the CPU

  I have similar problems running Windows 7/64 on a 12 core Xeon with 24 GB of memory. I tried to open an existing project and he told me that I had to create a new version - then it crashed several times as he tried to reload the film. Clean the media cache files did not much difference. A project using 66 gb of contents of source AVCHD 1080i took an entire day to convert. It's CRAZY!  Fortunately, I have a laptop with PP cc2015.2 still installed and managed to get a job done while the main system broke.

  It takes FOREVER for a project to load. This isn't a good thing! There is no CPU activity and very little memory is used - WHAT happens?

  The obvious lesson is the same old I've heard before - do no ameioration edit in the middle of a project and do not trust the Publisher of the software for legacy projects care!

  The new Premiere Pro has a default setting for H.264 decoding who try to use the hardware features of a processor Intel Core i7 chipset.

  If you are using an old computer as a 2008 MacPro with the Intel E5472 chip or a Dell or HP Xeon workstation that has a previous Intel processor as an E5335 or E5560 then you will need to disable this parameter.

  Open a new project in first Pro CC 2015.3

  Open the media in Edit-Preferences tab and locate the checkbox "Enable accelerated h.264 decoding Intel (requires restart). Clear the check box, and then restart the computer. If Premiere Pro is much faster then you now have the right setting.