Malware Removal issues/Questions

First of all, I am secular computer. I don't know that much about the techinical stuff. I have XP Proffesional and it comes to my personal home computer (not network). I have McAfee Security Center, continuous coverage since the purchase of the computer. Shows, I am currently protected (protection of firewall etc.) and did not have to never had a gap in protection. I also have Windows Defender, but he is turned off, (not by me, but apparently by a Trojan horse in the recent past) makes sense as I have'nt noticed window updates recently. I have not tried to reactivate it.
From 19/10/09, has received many attacks of malware/spyware via pop ups, diverted goggle searches. I started running full scans of McAfee. Each time, it was to find different typs of Trojans (Vundo, generic false Alert, Artemis, Spy Agent, DNSChanger) more have been quarantined, some fixed, some "cannot be removed.
After an unsuccessful attempt to communicate with McAfee, I came across this web site (yesterday 10/25). After reseaching, I found that my "Windows Automatic Updates" has been disabled. After trying to reactivate it in Run-abuse, he would return to people with disabilities. I then ran the MS onecare live scan.
It has been deleted:
feat: JS / mult. BB (1 article)
Win32/vundo.fa Trojan horse (6 items)
Worm:Win32/vobfus.MD / emold.u (1 article)
Worm:Win32/vobfus.MD / Vundo.b (6 items)
Articles "unable to clean":
Trojan: Win32 / vundo! BN (1 article)
Trojan: win32 / vundo! g (10 items)
Scan summary:
Protection - 6 problems detected, 25 items removed and cleaned.
items that could not be scanned: 551
551 items could not be analyzed.
I was then able to reactivate my "Windows Automatic Updates' Run-services and have'nt had a problem 'disabled' with him since (knock wood). Butttt, I get a RUNDLL error pop now everytme I turn my computer and connection. The pop-up reads as follows:
"error loading C\windows\system32\tayanage.dll. The specified module could not be found.
Today (Monday 10/26), I read the thread "how to get rid of malware. I ran a scan of ESET. He finds 1 threat: 'a variant of win32/kryptic.ahr Trojan' and quarantined it. He gave me the option to remove and I did.
My next step is to follow the instructions of Vincenzo DiRusso from his post of 09/05/09 to get rid of my problem of malicious program.
Well that did not mention his instructions to restart my computer in "safe mode", I tried and after promting to do this, I got the "Blue Screen of Death" with the message: "a problem has been detected and Windows has shut down to prevent damage to your computer. Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to ensure that it is properly configured and completed. Run chk, f (which I tried in the form of execution and chk, f could not be found) to check the alteration of the hard drive and then restart your computer. Technical information: * stop: 0x0000007b (0XF8A0F524, 0 x 0000034, 0 x 00000000, 0 x 00000000 ".")
Is this OK to continue with malware removal steps of Mr. Di Russo without my computer in safe mode?
I would have no worries to go protected pages (bank accounts credit card etc.) before performing this malicious software removal process?
If I get my computer get rid of this malware problem, I have to keep my McAfee
coverage will? I see the free Microsoft Essentials protection option. Is this better? I can run both on my computer? Or do I go with my current McAfee and Windows Defender (WD) as I had before or instead of WD, go with McAfee and something like Previx.
Thanks in advance,
Jack

I do not recommend McAfee products. I recommend, for a (commercial) NOD32 antivirus, Avast or Avira (free versions available). MS Security Essentials is an antivirus/antispyware program good base. It is not my first choice, but that's OK. However, none of them doesn't help right now and you cannot install a new antivirus on an infected computer.

You're infected with Trojan Vundo. These are often extremely difficult to clean and protected by a rootkit. McAfee is unable to do so.

I suggest that you either get guided help to one of the specialty forums listed in the link below OR back up your data and do a clean restore OR Windows install/factory take your computer to a professional. If you go the latter route, do not use a type of BigComputerStore/GeekSquad of the place.

http://www.elephantboycomputers.com/page2.html#HJT-links

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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