Malwarebytes crash showing MSVCR100.dll as the problem (logs attached events)
work on a computer running windows 7 Home premium 64-bit, and according to the owner on the 16th malwarebytes began to break up the dialog box just says that the program had planted and windows must close, no information error or something. so I pulled the event logs and it shows MSVCR100.dll as the culprit, however. There are more than 30 different files with the same name. and most are in different program folders, malwarebytes is the version and MD5 info for anyone who is in my computer (I also use malwarebytes) I run a complete scan with TrendMicro housecall thinking it might be something hidden in there but he found nothing. I tried to run the Chameleon of Malwarebytes, but when it launched the program it will fail the same way. I have the event logs loaded on my skydrive http://1drv.ms/1lUZtLu I would appershate if someone could watch them over and see if I missed something.
the steps I tried to correct the problem
- uninstalled and reinstalled the program
- full scan with TrendMicro Housecall (64-bit)
- system restore
- reinstalled the program
- taken from the installation of a known working installation directory
My next recourse must have the operating system offline (using UBCD) and execution of an Analyzer of virus of rescue,.
i have a new appointment with the customer on 19 for this.
If anyone has any suggestions for this problem it would be great, I have not had this problem before.
Thanks to all those who help.
Dustin J.
Log name: Application
Source: SideBySide
Date: 23/06/2014-07:29:07
Event ID: 63
Level: error
Description:
Activation context generation failed for "c:\program files (x 86) \spybot - research & destroy\DelZip179.dll. Manifest error or policy file "c:\program files (x 86) \spybot - search & destroy\DelZip179.dll" on line 8. The value ' * ' attribute 'language' in the "assemblyIdentity" element is invalid.
Please refer to: http://community.spiceworks.com/windows_event/show/824-sidebyside-63
Log name: Application
Source: SideBySide
Date: 2014/06/23 07:27:25
Event ID: 33
Level: error
Description:
Activation context generation failed for "c:\program files (x86)\emachines\registration\GREG.exe. Load Assembly Microsoft.VC90.MFC, processorArchitecture = "x 86" publicKeyToken = "1fc8b3b9a1e18e3b", type = "win32", version = "9.0.21022.8" was not found. Please use sxstrace.exe for detailed diagnosis.
A complicated situation: http://blogs.msdn.com/b/dsvc/archive/2008/08/07/part-2-troubleshooting-vc-side-by-side-problems.aspx
Tags: Windows
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