matsgetsapccatalog: cannot use microsoft fixit

cannot use microsoft fixit

Hi allyoop432,

1. what happens when you try to run the fix it? You get the error message?

2. why you try to run the fix it?

3. where did you download the fix it?

Does your message contain all of the required information. View the required information.

In addition, I suggest you send your query in Microsoft Fix it Center for better support.

Tags: Windows

Similar Questions

  • Cannot run Microsoft Fix It for Program_Install_and_Uninstall error: ' we're sorry, but we encountered an unexpected problem, one or several upload components and can not run...»

    Original title: cannot run Microsoft Fix It to Program_Install_and_Uninstall

    When I run Microsoft Fix It for Program_Install_and_Uninstall, I get "we're sorry, but we encountered an unexpected problem, one or several upload components and cannot run the troubleshooter now...» »

    Hello

    Why you try to run the fix it tool?

    Post to fix any problem with Microsoft tool in Microsoft Fix it Center forums.
    http://social.Microsoft.com/forums/en-us/category/msftsupporttools

  • Cannot run Microsoft FIXIT error: "an unexpected error has occurred.

    Title: Microsoft Fix it fails

    Hello

    Whenever I try to run Microsoft Fix it, I get an error message saying something like "an unexpected error has occurred.  The fix that it Wizard cannot continue. "I used to see if the Fix, it would help solve the problem of update that take place on this Dell Inspiron laptop running Windows Vista 32-bit Service Pack 1 with Norton 360.  I thought that I had made progress on the issue of the update, but now they are all fail during installation, including Service Pack 2.
    The Dell PC Checkup shows as operating without any problems portable equipment.
    Thanks for any help that can be offered.
    Kind regards
    Roxy111

    Hello

    -What is the FIXIT you have tried to solve this problem?
    -Do you have problems with the installation of the Windows updates?
    -You receive an error message while trying to install updates?
    -You are aware of any changes made on the computer before this problem?
     
    Step 1: I suggest you to see the link below and cehck if the problem persists.
    FIXIT solution Center
     
    Step 2: File system (CFS) Checker

    SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

    To run the System File Checker tool, follow these steps:

    (a) click Startand type cmd in the box start the search.

    (b) right click on cmd in the programs list and then click run as administrator.

    If you are prompted for an administrator password or confirmation, type your password or click on continue

    (c) for the command prompts, the following line and press ENTER:

    sfc/scannow

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7?

    http://support.Microsoft.com/kb/929833

     
    Step 3: Clean boot

    I suggest to maintain the computer in clean boot mode and check if the problem still persists. A clean boot to check if startup item or services to third-party application is causing this issue.
    You can read the following article to configure the computer to boot:
    http://support.Microsoft.com/kb/929135
    Note: After the troubleshooting steps, see the link to start to set up the computer in normal clean startup mode.

    For reference:
    Information about Service Pack 2 for Windows Vista and Windows Server 2008
     
    Hope this information helps.
  • Cannot open Microsoft fix it.

    I've been trying to open the site Web de Microsoft Fix It but still get a message that microsoft is looking at the problem. Any Advisor.

    Hello

    1. what version of Windows are you using?
    2 have you made changes on the computer before this problem?
    3. what version of Internet Explorer do you use?

    I would ask to try the following steps and check.

    Step 1: Start the computer in safe mode with network and check.
    Startup options (including safe mode)
    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    Step 2:
    Keep the computer in a clean boot state and check the status of the issue.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135.
    Note: Please see 7 step the computer to a normal startup Dungeon upward after the problem is resolved.

    You can also refer to:
    Optimize Internet Explorer and check.
    http://Windows.Microsoft.com/en-us/Windows/help/Internet-Explorer/slow-five-tips-to-boost-performance
    Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  • I was using Microsoft Fix and one of the messages for me was that "more than one user is currently connected to this computer"

    While checking on Microsoft 'Fixit' to see if everything was working OK, I got a message saying as follows: more o no user is currently connected to this computer. »

    I can't understand this because I am the only user on my computer.  No other Member of my family is using my computer, so can you help me this please?

    Thank you.

    Hi Deepak B,.

    Thank you very much for your help.  I did as you suggested.  First: the Safety Scanner did not find a malware, etc. on my computer, which is really good.

    Second - accounts - outside myself - on my computer. I was surprised to see there was a guest account as well as mine.  I now extinct 'guest account '.  I can think about is my daughter and her husband who make us visit once a year.  April, my daughter knows a lot about computers, so I think that it is the culprit!

    That is the problem solved, and I am grateful for your help.

    ElmGrove

  • Cannot install Microsoft fix - it tool.

    Windows 7 Home Premium SP1.

    I have download the tool from Microsoft fixit twice, and both times when I try to open it, I get this message:

    NOT ABLE TO DOWNLOAD TROUBLESHOOTING GUIDES, PLEASE CHECK YOUR INTERNET CONNECTION,

    My cable modem is still connected, so why I get this message, and why the program will not open?

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, you cannot install the Microsoft fix - it tool.

    I would be grateful if you can provide us with the following information to help us better understand the issue:

    • The problem occurs for a particular Microsoft Fix tool or for all tools?

    I would suggest to run Microsoft fix tool in a clean boot mode and check if it works.

    Perform a clean boot.

    Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

    Reference: How to perform a clean boot in Windows

    http://support.Microsoft.com/kb/929135

     

    Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

    Look for error messages in the event and after feedback from the observer.

    Open event viewer

    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  • Cannot run Microsoft Fix - it, I get an error of end tag.

    Original title: Fix It Center.

    I tried to down load Microsoft set the Center and I got I think an end tag error when charging down, I deleted the program and tried to reload and now I get what looks like it is loading, but it seems that it is mowing and sometimes get the code on page then on this page it show there was a problem and try again. As you see that I'm not that good with computers so I need something good advise.

    Hello

    I suggest that you go through the following information.

    Fix it Center Beta for users of Windows 7 is now officially closed. If you are running Windows XP or Windows Vista, you can continue to participate in the fix it Center Beta. If you already have an account Microsoft, please login to access your account. Otherwise you can create a Microsoft account and go further.

    Microsoft fix it Center Online.

    http://fixitcenter.support.Microsoft.com/portal/FindSolutions

    Welcome to the fix it Solution Center.

    http://support.Microsoft.com/FixIt/

    If you need help on Microsoft fix, please post the thread in the following link.

    http://social.Microsoft.com/forums/en-us/fixitcenter/threads

  • Cannot install Microsoft fix tools.

    Original title: I ran the System File Checker, and he says there is no problem, but I still can't install "Microsoft Fix It tools." What can I do next?

    Its the same problem as JLee1969

    Hello

    I suggest to create a new user account and check if the problem persists.

    Create a user profile.
    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

    If you still have problems with Microsoft tools to fix it, I would suggest that post you your query in Microsoft fix forums for assistance.

    Microsoft Fix it Forum

    http://social.Microsoft.com/forums/en/fixitcenter/threads

  • Cannot use double-click to open programs. Cannot use Microsoft Office.

    The problem just started yesterday.  My computer had a virus, one of those messages false antivirus and it took longer than normal to Norton to fix it, but he said that the problem had been resolved.  Well, I have no more fake antivirus message, but there are funny things past with my programs.  The biggest problem is that when I click on a program, either on the desktop or elsewhere, a 'open with' message appears asking me to choose a program to open my program with.  I can open most of my programs by right clicking and selecting Start, but for some reason any by clicking on the icon itself does not work.  In addition, I can not run any microsoft office programs.  When I try the message: "this file has no program associated with it for performing this action.  Create an association in the set Associations control panel. "is displayed.

    I tried to do a scan using Norton programs, but a message pops up saying "Norton 360 has met an internal program error".

    I've fiddled around all day trying to figure out what's wrong, but I have no idea what is wrong with it.  This just started yesterday, so I don't know what could have caused it.

    Hello

    Use above message for intense and thorough check for malware.

    To restore the ability to run any .exe programs.

    1 make a Restore Point so that you can come back if necessary back although probably not required.

    How to create a Vista System Restore Point
    http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
    2. copy BETWEEN these lines and paste it into Notepad - save as exefileFix.reg - then right
    Click on it and FUSION - REBOOT

    DO NOT COPY THE LINES
    -----------------------------------------------------------------

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\. [EXE]
    @= "exefile".
    "Content Type"="application/x-msdownload".

    [HKEY_CLASSES_ROOT\. EXE\PersistentHandler]
    @= "{098f2470-bae0-11cd-b579-08002b30bfeb}".

    [HKEY_CLASSES_ROOT\exefile]
    @= "Application".
    "EditFlags" = hex: 38, 07, 00, 00
    "FriendlyTypeName" = hex (2): 40, 00, 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52,------.
    00, 6f, 00, 6f, 00, 74, 00, 25, 00, 5 c, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 33, 00,------.
    32,00, 5 c, 00, 73, 00, 68, 00, 65, 00, 6 c, 00, 6 c, 00, 33, 00, 32, 00, 2nd, 00, 64, 00, 6 c, 00, 6 c,
    00, 2 c, 00, 2d, 00, 31, 00, 30, 00, 00, 31, 35, 00, 36, 00, 00, 00

    [HKEY_CLASSES_ROOT\exefile\DefaultIcon]
    @="%1"

    [HKEY_CLASSES_ROOT\exefile\shell]

    [HKEY_CLASSES_ROOT\exefile\shell\open]
    "EditFlags" = hex: 00, 00, 00, 00

    [HKEY_CLASSES_ROOT\exefile\shell\open\command]
    @="\"%1\" %*"
    ""IsolatedCommand"="\"%1\" %. "

    [HKEY_CLASSES_ROOT\exefile\shell\runas]

    [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
    @="\"%1\" %*"
    ""IsolatedCommand"="\"%1\" %. "

    [HKEY_CLASSES_ROOT\exefile\shellex]

    [HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
    @= "{86C86720-42A0-1069-A2E8-08002B30309D}".

    [- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice]

    --------------------------------------------------------------
    DO NOT COPY THE LINES

    If necessary:

    Check the fix of exe here
    http://www.Winhelponline.com/articles/105/1/file-association-fixes-for-Windows-Vista.html

    Also check this one if it applies
    http://www.Winhelponline.com/articles/165/1/restore-the-exe-file-association-in-Windows-Vista-after-incorrectly-associating-it-with-another-application.html

    How to set default Associations for a program under Vista
    http://www.Vistax64.com/tutorials/83196-default-programs-program-default-associations.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • My Pc is running very slowly & gel, I delete browsing history & use Microsoft Fix - It & it does not improve. Whaat should I do?

    It seems to get worse when I go to facebook to play games.  Constantly slowing and slowing down until it freezes, none of the things I have to improve it.  Even rebooting!   Help!

    You may have a malware or virus infection, which could be the cause of the slowness of your system.

    Run the Microsoft Safety Scanner to see if this will help. The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software. You can download from the following location. Once you have downloaded the Microsoft Safety Scanner, it will expire 10 days after you have downloaded it.
    http://www.Microsoft.com/security/scanner/en-in/default.aspx

    Run Internet Explorer in "no Add-ons" mode

    Add-on Internet Explorer, such as ActiveX controls and browser toolbars, are used by some Web sites to provide a better browsing experience. An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer. To determine if the error is caused by an add-on, run Internet Explorer in "no Add-ons" mode

    You can open Internet Explorer without modules using the next step.

    (a) click on the Start menu

    (b), select all programs

    (c) click on Accessories

    (d) under System Tools

    (e) select Internet Explorer (without additional module).

    Check if the problem of slowness persists in this mode.

    Let us know if that helps.

    Marilyn

  • Cannot remove Microsoft Security Essentials

    My PC is running very slowly, so I tried to reinstall Microsoft Security essentials. This is not possible under the program files is missing! errors are 0x800106ba;   0 x 80070424 and 0x8007064c.

    Also I was advise Microsoft to contact the manufacturer of the PC.

    TKS

    Hello

    See if you can uninstall your current version of MSE using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    When this has completed, restart the laptop.

    Kind regards

    DP - K

  • Microsoft Fix It error Code

    Hello

    I thought I should inform Microsoft of the error code while using Microsoft Fix IT. 0 x 80092003.

    This would happen while searching for the resolution of the Net Frame work KB2539636 ewrror code 0 x 643 and 0 x 80240016 also 0x80224402c.

    I was transferred to Microsoft Fix IT America To Microsoft Australia where I got an error on the page of script box to come, it was such a problem that I had to disconnect from the internet and shut down my computer.

    Thank you in anticipation of a resolution

    Hello PaulineZZ,

    Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to Microsoft Fix It and would be better suited in the Fix It community. Please visit the link below to find a community that will provide the support you want.
    http://social.Microsoft.com/forums/is/fixitcenter/threads

    Best regards

    Matthew_Ha

  • When you try to run Microsoft FixIt XP, get message 'operating system not supported.

    I am running Windows XP, IE 8. I always used Microsoft Fix - it for the problems I encountered. Today, it is telling me my operating system only is not supported. Why, when nothing has changed on my end?

    Hi Ladybug!

    Given that the problem is related to Microsoft Fixit, you can post your query on the Forums of Microsoft Fixit. Please see the following link for the same.

    Microsoft Fix Center - NO support general questions Forum

  • Microsoft fixit

    Hello. I can't use microsoft fixit icon as he says that there is an error when I try them all the different options of troubleshooting. The heads-up regarding this request will be appreciated. Thank you for any assistance.

    Hello.

    Just to let you know that I managed to solve the problem of CD by uninstalling the VLC media player and then put it back in place. He played perfectly. With respect to other issues of troubleshooting, I uninstalled fixit microphone and then just used a new one that I googled and fortunately it seems to work. Thanks again for your help. Best regards, Maria.

  • "" Unknown device is error message "is not a driver" when you run Microsoft Fixit Center

    Original title: driver problem

    When microsoft fixit center running, I get a message that says ' unknown device is not a driver.  What should I do?

    Hello Stephanie,.

    Welcome to the community Microsoft and thanks for posting the question.

    According to the description, it seems that you are having problems with Microsoft Fixit Center. "As I understand it, you get an error message" unknown device is not a driver.

    I need to ask you some questions to help you better.

    1. why you use Microsoft Fixit Center?

    2 do you have connected a device to the computer apart from keyboard and mouse?

    Reply with answers to help you in a better way.

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