Media Center does not detect not tv tuner

Hello!
I use Vista Home Premium. My Media center says that there is no Tv tuner. In fact, I have two Philips and Pinnacle tv tuners. Device Manager indicates that both are with upto date drivers and working properly. How to solve it?

Hi components,

Welcome to Microsoft Vista answers Forum!

I would like to ask you a few questions in order to get a better understanding of this issue.

·         How long have you had this problem?

·         It worked before?

·         Did you the latest changes on the computer?

I have a few here that might solve the problem.

A.) first of all, this could be the problem with the drivers, you may need to update the drivers for the TV tuner card, follow the steps below to update the drivers:

(i.) click Start > type in Device Manager in the start search > expand the device in Device Manager > right click on the device > click on the driver tab > click on update drivers > click OK.

(B) now the computer restarts and check if you are able to use media center, if the problem persists, I suggest you uninstall drivers and reinstall again.

II.) click Start > type in Device Manager in the start search > expand the device in Device Manager > right click on the device > click on the driver tab > click Uninstall drivers > click OK.

Now reboot the computer that will automatically install the necessary drivers for the TV tuner card.

You can see the links below for more information:

Check if the TV tuner cards are compatible with the Media center: http://www.microsoft.com/windows/compatibility/Browse.aspx?type=Hardware&category=TV%20Devices&subcategory=TV%20Tuners

What should I know before adding TV tuners to use with Windows Media Center? : http://windowshelp.microsoft.com/Windows/en-US/Help/cf0b2d02-c3df-4369-8fed-ce71398cd11f1033.mspx

Get help for your TV tuner card: http://windowshelp.microsoft.com/Windows/en-US/Help/d7ef383d-3342-4c8b-b1ce-5ca64891bc381033.mspx

Demo: set up a TV tuner and a digital video recorder with Windows Media Center: http://windowshelp.microsoft.com/Windows/en-US/Help/d0513525-0ada-4814-87bb-8cf2307038701033.mspx

TV on your computer: understanding and TV tuners TV signals: http://windowshelp.microsoft.com/Windows/en-US/Help/aa79e7b4-e423-4459-ad22-1c240a8ffcd51033.mspx

Hope this information is useful.
Let me know if it worked.
All the best!

Thank you, and in what concerns:
Swathi B - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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