Media Guide will not be displayed in Windows Media Player 12

Just bought a new laptop with pre-installed Windows 7 Home Premium. My problem is I can't select the "Media Guide WMP 12". In the list on the left side pane, there is an option to select "Online stores", but the button next to it that is supposed to change it to "Media Guide" does not respond to mouse clicks.

Please help as I am unable to stream internet radio and any other content because of this.

Start Windows in clean boot mode and try there. Do you have the same problem?

Try temporarily disabling your firewall and check if that helps.

What happens when you use IE to go to http://onlinestores.metaservices.microsoft.com ? You should get a 403 error (access denied).

Tim Baets
http://www.BM-productions.TK

Tags: Windows

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