Memory 4 GB (2.75 GB usable)

Computer laptop (Win 7 Pro 32 bit) has 2 GB internal memory and a slot for adding more. According to the card, it will take up to 8 GB. I added a stick more than 2 GB and in the configuration/system Panel, it tells me that there is 4 GB (2.75 GB usable). I know video and other stuff using a part of the memory (May. 25) but miss me more than 1 GB. 'Memory Max' is not checked, not sure what else to do. Help, please.

HP Compaq 6735 b (included with Vista, put XP Pro and now is a clean load of Win 7 Pro)

Thank you.

Hey pavlichok,

A 32-bit (like Win 7 Pro 32-bit) operating system supports a maximum of 4 GB of memory (including video, RAM memory and others...). See this article: http://support.microsoft.com/kb/978610

Thus, there is absolutely nothing wrong with your laptop, your RAM or your hardware. All you need to do is to install a 64 bit version of Windows 7, and you can then use all of your memory!

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