Memory not recognized for computer laptop dv5020
Laptop older specifies 2 GB max memory, but when I install 2 GB (1 x 1 modules) it will only recognize 1 GB. A scanner memory shows one of the RAM slots is empty even when I swap modules. I was wondering if there was a configuration switch that I would need to change if she recognizes the two slots? Both are full, but we show that it is empty.
The system is 64 bit AMD running XP Home edition with Service Pack 3.
Hello
Remove 1 of your memory modules and check if it is recognized in slot 1 and slot 2 - try also with just one module of memory. Each single module is recognized in each slot?
It might be useful to reset the default settings of the bios as follows.
Judgment of the laptop. Tap here to f10 as soon as you start Notepad to open the menu of the bios. Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
Kind regards
DP - K
Tags: Notebooks
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