Memory of the application running at 100%

My problem is with the memory of the Application works 100% (see fig. 2).  It started yesterday so I decided to uninstall some of my old applications Photoshop (CS4, CS6, for example), hoping that would solve the problem, making sure that I do not uninstall Photoshop CC 2015.5 (latest version).  However, this has not fixed the problem, and to make things worse I am now unable to open Photoshop CC 2015.5 because it seems not to be there!

A further review of the activity monitor (Fig. 2), I found two identical icons 'Installer' both taking / using more than 15 GB each memory resulting in memory of the application running at 100%.   I have no idea what these installers, but they could be linked to the fact that when I try to use the program adobe (Fig. 1) installation and after some time, the icon disappears and nothing happens and the statistics of the Application memory gradually increase (the installer icon) until the computer was delivered to a grinding stop.

Therefore, in order to get the work PC should select 'Install' icons of the activity monitor and force them to completely.   The memory card, then returns to normal.

Just to add to my problems, I cannot open Photoshop CC 2015.5 nor can I use the installer of cloud creative access to download photoshop CC.  I tried to load photoshop via time Machine, but I get "Error 1" see fig. 3.

My PC is:

iMac (27 inch, mid 2011)

Operating system: OS X EL Capitan

Processor: 3.4 GHZ intel core i7

Memory: 16 GB at 1333 MHZ DDR3

Graphics card: AMD Radeon HD 6970 M 2048 MB

I would be very grateful if someone could help with this problem.

Thank you very much

HB

-----------------------

Fig 1

Screen Shot 2016-09-12 at 20.38.52.png

Fig 2

Screen Shot 2016-09-13 at 08.03.09.png

Fig 3

Screen Shot 2016-09-13 at 12.05.13.png

Hi Haydnb25097666,

For the configuration error, please try the steps mentioned on: in Adobe Creative Suite or Adobe Creative Cloud Configuration Error.

Please let us know if you still have problems with the memory usage.

Thank you.

Tags: Adobe

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