Message AC adapter on some units of dv6 and dv7 AMD
If you have recently purchased a HP Pavilion dv6 - 6 c 00 Entertainment Notebook or a HP Pavilion dv7 - 6 c 00 Entertainment Notebook, you see a message that says that you need to plug in an adapter to power sector higher for maximum performance.
These units are provided with, and use a 65 Watt AC adapter that is right for your device.
To solve the problem with the message coming up please download & install the latest version of the BIOS (f.17 or higher) of HP.com
You can do this in two ways:
- Go to HP.com, click on Support & drivers.
Enter your model number or product number Note: it is important that you enter the model number right or product to the product you have purchased. Here is a link to a document online if you need assistance or conclusive.
http://support.HP.com/us-en/document/c00033108
After you enter the model number or product & select "search".
Choose the 64-bit Microsoft Windows 7 & Select next option
Scroll to the BIOS section and verify that this is the version of the BIOS F.17 or higher, then download & after downloading select install and follow the instructions.
2. the other method is to use HP Support Assistant to download & updated the Softpaq BIOS for you.
Here is a link to a document on the use of HP Support Assistant, just choose the section to 'Maintain' updates.
http://support.HP.com/us-en/document/c01916574
Thank you.
Hello, I need to be clear that what I posted is just for the series mentioned, which are models newer dv6 and dv7 AMD.
It is common to have several different possible root causes that have identical or similar symptoms.
The important thing to remember is that if you have one of the listed model series and you see a message on your power adapter and its performance being capable of falling food, you can follow the directions and update your BIOS.
HP already made factory on laptops made after we released the BIOS.
For other models, older, different processors etc there is a comprehensive document on the subject that I put a link below.
http://support.HP.com/us-en/document/c00363266
Of course, it is good advice to ensure you have the latest version of the BIOS for your laptop, whatever the model.
Tags: Notebooks
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