Message on the screen "not genuine Windows 7' then 'join HP Smart adapter.

HP laptop, less than a year, running Windows 7, 64. These messages appeared on my desktop saying "" Windows is not genuine, Build 7601' and ' attach a smart adapter HP for maximum performance "."  I called HP, computer out of warranty is an extra cost, probably a virus.  I have 'Complete Care Protection Plan' of Staples - they do not solve the problems of virus free of charge, but he told me to start safe mode and run my virus program (Norton) and it should show if it's a virus.  I did that, he didin't show a virus.  I had a "Chat" online with Norton, he said, it is not a virus.  Maybe an update has not loaded right.  He gave me a phone number for Microsoft.  Out of warranty, I called extra charges.  I checked my "Updates" and found three that failed to download, so I downloaded them successfully.  Keep the messages.  The brightness of the screen changes also sometimes when I start so I must correct via the control panel and it sometimes takes forever to send an e-mail, especially with photos.  Is it possible to fix this without having to spend another $200,00?

Thanks for the research.

Hello 506,

I see that you have problems with some error messages on Windows 7. I have some suggestions that can help with this question.

Here is a link to a Microsoft Web page that has a download that may fix the real problem. Let me know if it helps.

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