Message update\update.exe is not a valid file because the computer has been infected from malware attacks

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• iTunes could not back up iPhone because the backup has been corrupted.

  OK, Ive never had this problem before. Recently my external hard drive, to store my filled iTunes library. I bought a bigger and did a drag and drop to copy the file to my new hard drive. I'm trying to make backups of my devices, but I get the above error code. Ive been searching for hours for a fix but nothing works.

  I went to iTunes > Preferences > devices and I did not all saved backups, which I already knew that, because I had deleted all until I tried the backups.

  I tried to find the exact directory of the file on the disk, but there is no, or I don't know what I'm looking for. I tried right click in the window for backups of the device and don't display in the finder, but nothing comes and theres nothing really click on since I already deleted files.

  I tried to update iTunes, restart the computer, non-montage and reassembly of the car, I tried 4 different phones, who have all worked in the past, 3 iPhone 6 and 6 s 1 iPhone all running iOS 8.x.x. I was going to update them today, that's why I save, so I want to do this before making the update just in case I lose data.

  In addition, iTunes works in all directions. I can sync the devices, but the backup fails, all and by all i mean random songs and videos have worked without error. In addition, Photos will come, also synchronized directly on the external hard drive and has synchronized successfully all my photos of these devices without fail.

  The only real problem is to create the backup that I could use for future restoration.

  Remarkable, I'm under OS X El Capitan 10.11.6 and iTunes 12.4.2.4 Version

  Device backups are not stored in the iTunes folder.

  http://osxdaily.com/2009/09/11/iphone-backup-location/ - your iPhone files are saved in the following location:

  in Mac OS X:

  ~(Your Home Directory)/Library/Application Support/MobileSync/Backup /.

• Windows 7 is not genuine, once the computer has been infected by the virus of Ransomware

  Please can I have help from someone.

  Some time ago I was surfing the net when I came across a website, my naiveté made me click on it only to be greeted by a virus. The round about three months my computer was inaccessible. So I left him alone. To unlock a sum of £100 to be paid. I have it has not paid and after the months I had access to my computer again. But all was not how I expected I would soon find a virus, which Windows Security Essentials found and eliminated, thus to discover my version of Windows was not legitimate. So a ball of activation popped up and told me that within thirty days in that my windows activation key should be included. But as I've already said, I had a good no hacked legitimate version of windows before the incident.

  So now all I ask if this can be taken seriously until I spent the time to write this, hope that my problem could be solved.

  Concerning

  Jerome B

  Original title: FRAUD, THEFT, HELP!

  You can reinstall win as often as necessary if you reinstall an OEM on the PC version, it was first installed on and you have the key.

  In the worst case just use the phone activation, do not meet all the prompts until the opportunity to talk to a real person

• After update, Setup does not take place and causes the computer to restart. This process is ongoing.

  Update Vista was wrong somehow. Update restarted the computer. Very slowly, I get to "configuration of the part 3 of 3, 0% complete do not turn off computer" and shortly after the computer restarts and this process repeats continually. I don't know if the computer has been accidentally closed off the power while the update occurred. Any ideas how to fix. I tried logging in SafeMode w / no luck.

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You can try a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• APP said file is updated, but it is not installed on the computer (has been removed because it does word not running).

  APP said file is updated, but it is not installed on the computer (has been removed because it does word not running). Now, I can't update or download!

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• My computer has been infected recently with Sirefef (AB and W variants). How will I know if I do a backup/clean install of the operating system or not?

  As says the question: my computer has been infected recently with Sirefef (AB and W variants).  How will I know if I do a backup/clean install of the operating system or not?

  I'm running a full system scan in ESM right now, and it has detected multiple instances of sirefef.   I have remove as they pop up, but I'm afraid that when I run another scan they all will always be there.  Is there a way to know if MSE is actually remove them and he cleaning?  If not, should I do a back up and reinstall the OS?

  Thank you.  I can choose to try this, however, I would like an answer to my other questions first.

  Sirefef is a rootkit and yes he can hide in your system.  This is why it has been suggested that you may need to reformat/reinstall.  In fact, it's the only way to eliminate malware.  Multiple scans with several scanners and no conclusion malware probably indicate he disappeared, but the key word is "probably".  Malwarebytes is good and what he finds now may be traces of the infection, but what he finds perhaps not active more - it is always good to run the scans so.

  What spare drive did you run?  What scanners did you use?  See again you and follow the guide "Malwaretips"?

  For the firewall problem, you can try the following Microsoft Fixit.

  Diagnose and automatically fix problems of Windows Firewall service

  http://support.Microsoft.com/mats/windows_firewall_diagnostic/en-us

  One of the users of the Forum answers maintains that a great guide on information security is important for understanding the removal of malicious software.  See the following compliments of Brian M - for suggestions on how to solve your problem: http://www.selectrealsecurity.com/malware-removal-guide/#after see: after the removal process and solve the problems of Post disinfection

  Uninstall/reinstall of MSE is how?  All the problems?  Have you tested MSE with eicar to be sure it's working?

  Assume that you have not had an opportunity to review the MSE Installation Checklist or you would have noted that MSE and Windows Defender cannot be used on the same computer.  So if WD works in fact it means MSE has been disabled/not not work correctly or not installed.

  See the next WD re: Windows Defender and Microsoft Security Essentials

  Good luck...

• I bought the cc, the money has been debited from my account, but there is no notification to my adobe account and not to my mail, what im going to do?

  I bought the cc, the money has been debited from my account, but there is no notification to my adobe account and not to my mail, what im going to do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I get a message telling me go download 1 update and do not unplug or turn off the computer.

  I get a message not to unplug or turn off the computer until 1 update is complete.  After 3 hours, the same message appears and nothing has been updated.  WHA'ts the problem?  Thanks-John

  Please provide more information for your issue to be diagnosed.

  Restart your computer and wait 20 minutes for the system to operate before you download information. When the review much, not Event Viewer log files all problems show in the period immediately after the computer has booted.

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.

  Please download and share with everyone a new copy of your log System of your event viewer on your disc one and post a link here. It allows to avoid confusion if you delete all previous copies of the log files of your OneDrive.

  To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

  For assistance OneDrive see paragraph 9.3:

  http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

• Windows Automation api. Setup error: cannot update your XP files because the language installed is different from the update.

  Installing Win AP Automation! 3.0 to accelerate VB Express 2010.

  Warning message:

  Update for MS Wim (KB971513) Setup error

  Setup cannot update your Windows XP files because the language installed on your system is different from the update language.

  My XP language is Norwegian. The rest of my 'stuff' MS is English.

  
  

  • What you have already tried to solve the problem

  Hello

  I suggest you to check the article mentioned below.

  Error message: Setup cannot update your Windows XP files

  http://support.Microsoft.com/kb/555042

  I suggest to select the language appropriate to the download page and check if you are able to install the update on the system or not. The update that you are trying to install on the system must be of the same language as installed.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• error: update.exe is not a valid Win32 application. try to install XP SP2.

  I get this when trying to install service pk 2 in my Xp professional.  How can I get service pk

  * Title *.
  amd64\update\update.exeis not a Win32 application invalid, I get this when trying to install service pk 2 in my Xp professional. How can I get service pk 2?

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• error message: "ALCXMNTR. EXE could not properly initialize to start my computer

  I get an error message when my computer starts and if he says 'ALCXMNTR. EXE could not initialize properly"and now I have connection problems

  ALCXMNTR. EXE seems to be associated with sound card drivers. I would reinstall your sound driver to the latest version.

• My Windows Vista downloads of updates and then said: I have to restart the computer for the updates to day work, but when I do the updates do not work at all and the computer has trouble again restart.

  Cannot update Windows Vista, with the update functionality.

  Hey Charley,

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description, you can not install Windows updates.

  This problem can occur because of inconsistencies in Windows Update.

  Perform the steps from the link below and see if it helps.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/( )

  Warning of Chkdsk.
  
  Important: When running chkdsk on the drive if bad sectors are found on the hard drive, then chkdsk attempts to repair this sector. If no data is available while data may be lost.

  Hope this information helps.

  Answer to us if you have problems with Windows Update or any other issue of Windows, and we would be happy to help you.

  Good day!

• Mac users find a solution to this problem of the PS CC 2014 update? (Could not complete your request because the file was not found.)

  I am a user of Mac, v10.7.5, El Capitan.

  Update my CC PS until 2014, and now I can not open JPEG files.

  TIFF, PSD work, cannot 'find' JPEG files.

  I guess that the discussions on the forum I found that it is a problem of Camera RAW, but I found no solution.

  Hello

  Mac OS X Lion (v10.7.5) is a bit old. But you mention "El Capitan" (v10.11.3), then, what OS are you using?

  Stone

• Error message Windows Explorer.EXE for lack of certificate root when the computer is turned on

  After trying to download updates from Microsoft to start my computer displays this windows explorer.exe error message...
  C:\windows\sys32\vsinit.dll--Il you are missing a necessary root certificate.
  As a result of this error message, I noticed that can't copy or move existing document files to any drive.  If I try to open a file backup quicken computer program stops and I have to restart the computer.  I tried to download other updates of Microsoft but they do not have to install, based on the error message above.  I do not have the xp software disk has been loaded on the computer when you purchase through HP and I never created software XP backup discs.
  Any suggestions on how to fix the missing root certificate error message for this problem.  Appreciate the help, and thanks for your suggestions to solve this problem.

  Hi ronjul2,

  Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to a third party of program, ZoneAlarm, installed on your computer.  Try to uninstall and reinstall the software.  For more information about this error, you can visit the Support of ZoneAlarm.

  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Please let us know if this helped.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Send not working error "connection to the server has been lost.

  Original title: Email does not.

  Email on my ipad has worked without problem for the last year. All of a sudden I see a message that says that the connection to the server was lost. I can still access the internet, but from my computer laptop I see the same problem, no new messages are to come email. There is a general problem with email?

  Who is your provider of mail service?

  If you use Outlook.com (if you have an e-mail @outlook, @live, @Hotmail, or @msn), please visit this page for current known issues: http://status.live.com.  Outlook is currently having a problem syncing with mobile devices like phones or iPads.

  This page will be updated when the problem is resolved.