Messages arrive, but the "Inbox" or any other folder open even if the content still there (and almost all the menu items do not work)!
Using last Thunderbird on Windows 7. Had problems with the operating system and had to use a system restore. When I opened TB, it displays the folders in the left pane, but the credits of "Thunderbird Mail-...» "and the 3 topics: E-mail; Accounts; and advanced features. None of the files would open. I used the "Search messages" function and has been able to show existing and new messages in the 'Inbox '. Also wanted to know if files are always in my 'profile'... and they were all there where they should be. (And almost all the menu items are disabled).
I wonder if I need to reinstall Thunderbird... maybe the OS issues this morning - and restore - have corrupted or damaged key elements of the program?
Thank you...
System Restore is not always a very good thing for applications.
Reinstall is unlikely to help. But if your accounts are all imap and that you do not have a lot of other data (address book, for example) in Thunderbird, you could start from scratch.
But before that, you should try Thunderbird started in SafeMode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
Tags: Thunderbird
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Hi Bselva,
As your boss has reinstalled the operating system, it should have the product key. Ask the product key and then activate the operating system.
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