No sound from the computer but the sound card does not work correctly

I have a new computer, but can't get any sound through the screen (not new).   The system tells me that I have a sound card and that it works correctly.   Any ideas?

Hello

·          What version of the operating system is installed on the computer?

·          When the issue started?

However, try the steps in the following article:

http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

Tags: Windows

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