MFP 577: Error scanning file MFP 577

My MFP 577 ceased to be able to check the access to my computer to scan.  I have not changed any settings or passwords.  I tried to set up a new backup to the network folder in order to test, and it still does not work.

I have reset router, rebooted all devices, etc.  The user name and password to connect to my computer is correct.

I uninstalled the printer software and reinstalled it, nothing works.

The scan to email function still works.

It was also set up to scan to another computer on the network, and that has stopped working also.

Found the solution was to go to the field with "Windows domain:" under the Quick Set assistant network folder path Page change and change of the ip address in the form of "\\ipaddress".

Do not understand why the use of the former Windows domain of \\DESKTOP-TGPTHL2 (which was the default name of the Dell computer), who had worked stopped.  I did not any changes to the computer or printer, unless it was caused by an update of Windows or Windows Defender.

Tags: HP Printers

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