Microphone boring has its Windows 8

Hello :)

I need help, I have a loptop and when I use a mic to my loptop, the sound is bad, so I bought a new microphone, when I insert the microphone, and I talk on Skype, everyone complains that my microphone is like zzzzzzzzzzzzzzzzzz (sorry I don't know to put it in Englih), also when I save my game videos the sound of zzzzzz gets more stronger... Please help, I don't know what to do anymore... I use Windows 8 on my Loptop!

Hello Vanessa,.

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your laptop?

This problem may occur because of corrupted audio drivers. We will work together to solve this problem.

I would suggest trying the following methods and check if it helps.

Method 1:
Run Troubleshooter audio recording and audit. Please follow these steps:

a. press Windows + W keys, type Troubleshooting in the search box and press ENTER.
b. click on 'show all' and then click on 'Audio'.
c. click 'Next' and follow the on-screen instructions.

If this does not help, then use method 2.

Method 2:
Please update the audio drivers and check the issue.
Refer to this article:
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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