Microsoft calls impromptu people to tell them that they have a virus and will help to get rid of it?

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• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently

• Windows calling people at home and telling them that they have a problem and they will guide them through fixing it

  Got a call this morning asked them to remember.  Is this really windows calls or just another scam

  Too right, I got a call telling me that my computer sends a signal any or information to Microsoft.  The person told me that I needed to give him permission to take control of my computer to solve the problem.  Telephone number presented themselves as unavailable on my caller ID.  I told him that I didn't believe him and that my security program showed no problems.  I hung up on him.  I do not provide any information.

• Microsoft uses independent companies for phone users to tell them that they have problems with their MS mild wear and offer to sort by phone?

  Microsoft uses independent companies for phone users to offer sort the problems that we are not informed by phone, or is - this another scam?

  Scam.

  See here: -.

  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

• I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Monday, June 18, 2012 18:48:23 + 0000, missyhoglen wrote:

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Thank you for posting the exact text of the message you get, verbatim. It is not
  legitimate and you shouldn't send them anything. We'll know more as soon as
  You see the message, but always certainly you are infected by a rogue
  antivirus protection. The message telling you that you have a virus is itself
  malware.

  Ken Blake, Microsoft MVP

• I can't download files on the net, they are deleted to say that they have a virus (even those of the site!)

  Dell - Windows Vista 32 bit laptop

  This has happened since a month began in July.  I can't download the files on IE or Google Chrome or Firefox.  He goes through the process of downloading, then says they have a virus and have been deleted.  Some updates fail also.

  I also have problems trying to update to MSE.  I tried to uninstall MSE but it says I don't have permission to do so.  I am the administrator.

  I tried several options for similar problems, malware bites find nothing, AVG can't find anything I did a scan of microsoft this morning it found and deleted a file JAVA problem?

  I'll have to download on another computer, and then to mine of USB... Tried with MSE... who did not just got an error code (do not remember what code) I removed AVG and Malware bites.  There is no other warranty on my laptop.

  I seem to be running round in circles, trying the same things again and again.

  Has anyone else had this problem and actually fixed it?  Is my laptop dead?  I have to reinstall everything?

  Help please :)

  Hello

  Read the answer to your problem through The ball in this thread link.

  "I get the error message"xxxxx.xxx"" contains a virus and has been eliminated ' downloads... on all software updates from microsoft ".

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-get-error-message-xxxxxxxx-contains-a-virus-and/fbb5e0fd-63bd-4E01-9a98-6074d33a8fd6

  See you soon.

• My wife and my daughters both UAC accounts saying now that they have multiple problems and insufficient for memory.

  My son used my daughter and wifes UAC because I had his safety to tight to his liking. My wife and my daughters both UAC accounts saying now that they have multiple problems and insufficient for memory.  My UAC (admin) is fine. I opened his account and it's good? It seems to me that all UAC accounts would receive if it were a virus? My wife and my daughter lost all the photos and several icons on the desktop. The Help window opens automatically when you connect. The two seem to have lost the Explorer, I am at a loss. Any suggestions?

  Hello

  'insufficient memory' and hidden data

  If this is the case you can be infected

  read the error messages wrong than some malware product to try to rip you off at the link below

  read the information at the bottom of the below link to the subject of some malware that hide your data files and the cure for it regarding

  Read article 17

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-Recovery

  also follow the correct for that malware removal steps, just to be safe, let's

  _______________________________________________________________

  otherwise, the foregoing:

  try a restore of the system before this happened

  http://www.windowsvistauserguide.com/system_restore.htm

  If necessary do in safe mode

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Pop - up message appears stateing that I have a virus and that it requires to run a microsoft program

  While on the internet a pop-up message appears and indicates that I have a virus.  Security asks if I want to run "setup_build14501.exe" to microsoft.stide.info

  Is this a legitimate program from microsoft or is it a virus, spyware or adware program?

  Whatever your question/problem has to do with the Windows Update feature?

  You are most certainly see the effects of a hijackware infection!

  NB: If you had no installed anti-virus application or subscription has expired * when the machine was first infected * and/or your subscription has expired since and/or the machine is not kept fully corrected in Windows Update, don't waste your time with any of the following: Format & reinstall Windows.  A repair install won't help!

  Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software).
  https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

  Also available via the homepage of Support of consumer safety: https://consumersecuritysupport.microsoft.com/

  Otherwise...

  1. see if you can download/run the MSRT tool manually: http://www.microsoft.com/security/malwareremove/default.mspx

  NB: Run the FULL scan, not analysis FAST!  You may need to download the MSRT on an uninfected machine and then transfer the MRT. EXE to the infected machine and rename it to SCAN. EXE before running it.

  2A. WinXP-online Windows Live Safety Center scanner 'Protection' (only!) in Mode safe mode with networking, if necessary:http://onecare.live.com/site/en-us/center/howsafe.htm

  2B. Vista or Win7-online this scanner instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

  3. now post the logs required in a forum appropriate for support by an expert in the field. DON'T SKIP THIS STEP!

  I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.phpand http://aumha.net/viewforum.php?f=30

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• windows microsoft never calls a customer to tell them that this computer teiir has unnecessary files that must be got rid of because that are endangering the rhubarb for an accident

  because someone called me and said that they clear wou it upwards and fix the problem for free?

  You are welcome.

• Are vsark technologies, a subsidiary of microsoft? Some saying they were by Microsoft contactedme yesterday on my computer saying that he had the virus and after I paid a tax

  They me connected to Vsark.  Now I wonder if I've been hacked.  They gave the number is 888-766-7769 vSark Technologies Inc.

  Microsoft nor its partners are never cold call you, nor do know it's not just if you have a virus.  You have been scammed.  Contact your financial institution and dispute the charge

• I thought that the site broke down and I can't get rid of the message on my screen.

  I try everthing, TI saids that site a crash and can, t get rid of

  Hello

  (1) is the issue limited to any particular Web site? If so, what website?

  (2) what browser do you use?

  (3) you get an error message?

  (4) all the troubleshooting steps you have tried so far?

  You can try the following methods and check if it helps.

  Note: The troubleshooting steps apply to Internet Explorer.

  Method 1:

  Run the fixit from Microsoft available in the article below and check if it works.

  Solve Internet Explorer add-on problems when IE hangs or freezes

  http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us

  Method 2: Why some webpages look incorrectly in Internet Explorer 9?

  http://Windows.Microsoft.com/en-us/Windows7/why-do-some-webpages-look-incorrect-in-Internet-Explorer-9

  Method 3:  Try all the steps described in the article below

  You can not view, access, or load some Web pages in Internet Explorer 8 and Internet Explorer 9
  http://support.Microsoft.com/kb/967897

  Method 4: How to optimize Internet Explorer

  http://support.Microsoft.com/kb/936213/ro

  Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

• A microsoft representative call me yesterday? He said that I have a virus in images.

  I couldn't hear it because of the time snowy here so I asked on the back of the phone today.  Was it a real reprep of microsoft or a fake?

  It was a scam.

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

• I'm tired of this program in Vista, and I didn't spend my money hard on the Trash software for you to tell me that I have to buy a new one to get my money. I want a free upgrade or do I Mac

  I want a free update or im switch to mac. pure and simple. I've already destroyed my xbox 360 because it was a piece of JUNK and im about to take my 12 gauge to this piece of junk phone sold you me with the Trash software.

  If you offer me a free update, then you, bill gates should be tried as a criminal. you are not better than madoff! You've been selling shotty xboxs, xbo 360 s, software and all the rest knowing they're defective. you have done because everyone to buy more, well you know what? I'm not a fool

  Why should I spend more of my money hard for a bullshit program that I don't know even if it IS better than vista? How much do you want for it? $200? $300? Yes well. you do not receive a penny of my MONEY until you prove me that I really am a valued customer, and that correct steal my money

  Right Church wrong Pew. Posting here instead: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• Fingerprint i. d. will not let me access iTunes or apps with it, I forgot my password and email, cantvthey tell me? They have my footprint and know it's me

  I forgot that I used for my new iPhone, password emailnand, I use fingerprints I.d. to access my phone and have implemented Apple pay also. I can not access iTunes or cause apps I don't remember my password to emailnand, but Apple has my fingerprint! They can just tell me? I tried with my iPod and iPad and no dice! I don't want to make another, I want to use the cause of fingerprint its so much easier to remember and to type all this information! I don't want to set up my phone everywhere again either. Help?

  Hello! You need to recover your forgotten login. Check these items and follow the instructions.

  If you have forgotten your Apple - Apple Support ID

  If you forgot your Apple ID - Apple Support password

  https://iforgot.Apple.com/appleid

  Your fingerprints are stored on your phone, no one has access to these, except you.

• Apple say that you have a virus and to use Mackeeper

  I get a virus warning them they tell me use mackeeper to clean tap of snake

  It's a scam, don't do it. Restart Safari while maintaining the SHIFT key and the warnings should go away.