Microsoft Comfort Mouse Sculpt has stopped working suddenly.

Hello, my mouse Comfort sculpt stopped working all of a sudden. I wrote my notes in Notepad and after some time when I tried to start the mouse it does not work. Tried to replace the batteries, but of no use. Updating drivers did not help. Sculpt keyboard works very well. I tried on two machines and having the same problem. The blue laser light under the mouse is dead. However, when I turn on the mouse (power on) the blue light flashes for a second. Not sure if it is a hardware problem. I bought this mouse in January 2014 and worked great until today! Help, please.

Hi Jordan,.

From the description of the problem, it seems that it's a hardware problem. I would say contact Microsoft hardware support to improve assistance about the issue you are facing with Microsoft Comfort Mouse Sculpt.


How to contact Microsoft if you have questions about your hardware device.

http://www.Microsoft.com/hardware/en-us/support/contact-us

For more information on how to replace or upgrade to Microsoft, hardware software and manual, click on the number below to view the article in the Microsoft Knowledge Base:

326246 how to replace Microsoft software or hardware, order service packs and upgrades and replace product manuals

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Hope this information helps. If you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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