Microsoft does not support my printer Canon MX-340. / Why not.

Similar Questions

• Microsoft does not recognize my external dvd burner.

  Microsoft does not recognize my external dvd burner.

  External DVD drives tend to require a driver for it.  Check the support web site of the manufacturer of the drive for details on how to install the player.

• Microsoft does not recognize my legal copy of vista

  My copy of windows vista is legal and I have the product key information, but sometimes on my computer that microsoft does not recognize as legal copy

  Hello

  1 did you receive an error message?

  2 did you change on your computer?

  I suggest you to contact the support center of Microsoft for the validity

  http://support.Microsoft.com/contactus

  See also:

  Description of Windows Genuine Advantage (WGA)

  http://support.Microsoft.com/kb/892130

  http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

• I have IE9 in my computer, but it does not support my printer Canon Mg5170. How to solve this problem?

  I installed IE9, but it does not support my printer MG5170 canon. After you have installed the Easy WebPrint EX, I don't see the toolbar. Canon technical support has informed me that Internet Explorer 7 is required.how can I solve this problem?

  Hello

  you don't say which version of IE you had installed before IE9

  Uninstall IE9 to revert to the previous version

  read below

  http://Windows.Microsoft.com/en-us/Internet-Explorer/help/IE-9/How-do-i-install-or-uninstall-Internet-Explorer-9

  To uninstall Internet Explorer

  The following instructions apply to Windows 7 and Windows Vista.

  1. Click the button start , type programs and features in the search box and then click the display installed in the left pane updates.

  2. Under uninstall an update, scroll down to the Microsoft Windows section.

  3. Right-click Windows Internet Explorer 9 and click on uninstall and then, when you are prompted, click Yes.

  4. Click one of the following:

     • Restart now (to complete the process of uninstalling Internet Explorer 9 and restore the previous version of Internet Explorer).

     • Restart more later (to wait until you stop or restart your computer).

  

  Note

  After you uninstall Internet Explorer 9 RC, the previously installed version of Internet Explorer will be available on your computer. There is no need to reinstall.

• Use decimal or hexadecimal, technical support article microsoft does not specify? Re: Article ID: 811832

  I am trying to set up the new registry key according to the section of the Support Microsoft ID: 811832, everything is fine, but in my registry editor there is an option with decimal or hexadecimal base. I do not know which to use and taking in charge, the article does not. Thank you

  BF-109,
  It looks like not only parameters are 0 and 1 for XP.  Given that the only options are 0 and 1, which is not serious if it is decimal or hexadecimal.  Let me know if this helps.

  Viza

• Even with valid proof, Microsoft does not honor the warranty on mice...

  A few years ago, I bought a Microsoft Intellimouse Optical mouse pack with a computer/electronics provider online. Earlier this year, one of the left button of the mouse started to act up, but since it is intermittent, I decided to just deal with it since I've had a lot of time left on my warranty (I use these mice for many years, sometimes a little at a time - and know that the standard warranty is 5 years). Recently, the mice had got much worse than the left button of the mouse clicks several times, even if you press only once.

  I called Department order Microsoft to present my possible replacement warranty.  After faxing my Bill, I received a call from a person I think of their dept of guarantee saying that the mouse is no longer under warranty and I wasn't eligible for support. I asked him how this is possible, and I was told that the warranty for the Intellimouse Optical is 3 years and I bought this mouse 3.5 years ago. I was speechless. I told the representative that the guarantee for the Intellimouse Optical mouse have been for 5 years, but he denied it and insisted on the warranty for 3 years only. I asked him if this policy had changed recently, but he said no and that he has always been 3 years. I got the box for another separate intellimouse optical sitting in my desk drawer, but did not find any mention of the warranty printed on the outside, as they did. Quickly, I went to the site of Microsoft for the Intellimouse Optical support and found the following PDF that shows clearly that the warranty of 5 years were the Intellimouse Optical mouse:

  ---------------------
  http://download.Microsoft.com/download/3/B/5/3B54A015-3714-4BFF-8BF0-003BA0B15F5C/X17-31699-02_EN_XC_FR_EL_IW_IT_PT_ES.PDF

  "IntelliMouse® Optical; Wireless IntelliMouse Explorer; Microsoft IntelliMouse Explorer for Bluetooth; "Wireless IntelliMouse Explorer with fingerprint reader: five 5 years.
  -----------------------

  He took over after having informed the rep of this, there was nothing he could do and kept insisting it was 3 years according to its documentation. I asked him to take a look at the Microsoft Web site as it shows registered 5 years warranty but it does not seem to care. I asked to speak to a Manager or other agent, but he wouldn't let me not and told me that they told me the same thing... it was 3 years. After pleading with him again to check the site, he hung up on me!

  I could not believe. I called back that MS order dept to express this frustrating experience. When I spoke to a different representative in the Department of the order, he said according to its documentation, the guarantee for the intellimouse optical mouse included in over 3 years. I asked how that was possible, given that on the Microsoft Web site, they list the guarantee for 5 years. I asked the rep if I could find my warranty booklet that came with my mouse would take a glance on this case and he said that would be fine. I spent last night wading through boxes and boxes but could not find these documents.

  Fortunately, I remembered the cd of the software provided with the mouse. So I decided to check the software disk intellimouse for information on warranty and there is a RTF file included on the disc (fra.rtf) which States:

  -----------------------
  IntelliMouse Optical; Wireless IntelliMouse Explorer; Microsoft IntelliMouse Explorer for Bluetooth; Wireless IntelliMouse Explorer with fingerprint reader: five 5 years

  This file is available on the Microsoft Web site at:
  http://download.Microsoft.com/download/2/7/8/278BFC91-3E3F-4784-BCF6-2D9418722CCE/MSHWEULAWARRANTY/Eng.RTF
  -------------------------

  Also if you have intellipoint software installed on your computer, you can see that the mouse is covered for 5 years.

  Open the quick start guide which is installed with the program > "Need help" icon > click Microsoft Device User Guide pointing > go to legal Information > and then to the end user LICENSE AGREEMENT and LIMITED WARRANTY.

  -------------------------
  On this page under LIMITED WARRANTY AND LIMITATION OF LIABILITY, he said:
  MICROSOFT POINTING DEVICE: IntelliMouse Pro; IntelliMouse with IntelliEye; IntelliMouse Optical; Trackball Explorer; and Wireless IntelliMouse Explorer GUARANTEE: 5 years
  -------------------------

  In addition,
  If you go to the newegg and search the IntelliMouse (suspended), it will show you the warranty of the manufacturer being listed at 5 years.
  If you go to amazon and look at the pictures of products, there is a downloaded by a client that displays printed on the box of 5 years.

  So with all this evidence, why Microsoft refuses to honor their warranty and tell me it's only 3 years old when it was announced that 5? I'm angry, the first agent I spoke would not do any kind of attempt to validate the correct warranty period even if there is evidence published on the Microsoft Web site (not to mention hang up on me).

  As a consumer and a supporter, I am very disappointed by Microsoft with this incident. Even trying to contact the correct service to explain the situation has been extremely difficult. (After the call back to the Microsoft technical support this morning, I was redirected to another Department that took me to an answering machine.) At this point, I'm not even concerned with getting a replacement/refund for my mouse - just a real apology and an explanation as to why the warranty dept and consumers receive contradictory sets of information. It's the principle of the thing. I don't think that someone at Microsoft would accept their facts could possibly hurt or out of their way to find the correct information even if the evidence is posted above (several times) on their OWN Web site for all to see.

  A big thank you to Matthew and Josh for helping me to finally solve this problem. I'm tired, but I'm grateful. Thank you Microsoft!

• Automatic updates from Microsoft does not.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  You forgot to post all relevant information as to why to THE does not work on your operating system of mystery and what error codes you receive etc etc.

  Rather than guess, maybe you could send back with some additional information or try: -.

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  TaurArian [MVP] 2005-2011 - Update Services

• Keyboard ergonomic Sculpt from Microsoft does not

  Dear community,

  I have the Sculpt duo ergonomic keyboard & mouse Microsoft, but I have a problem only with the keyboard.

  1.) does not recognize the keyboard: shift + c

  I use the caps lock button to make a big 'C '.

  The two shift keys do not work with the c key

  (2.) by typing in Microsoft Word (Microsoft Professional Plus 2013), I'll start typing a phrase and all of a sudden it will copy what I write in the following line. Here is an example:

  This is an example of what is going on DiagnosThis of care nursing is an example of what happens on the nursing diagnoses

  So I started typing and when I went to type the word "Diagnostics", Word automatically copied the sentence and stuck where my current typing was.  I hope this makes sense.

  It seems that I turned on some sort of shortcut with SHIFT c and now he's doing the thing copy instead, but I have no idea how I did this or how disable it.

  Things I've tried:

  -restart the computer

  -have disconnected and reconnected the USB receiver

  -turn the computer off, by disconnecting and reconnecting the USB receiver, turn on the computer

  -uninstalling and reinstalling the drivers

  -multiple restarts again

  I am running Windows 7 Home Premium, 64-bit operating system.

  Thanks for your help,

  Kim

  Hello, Kim.

  Welcome to the Microsoft Community Forum.

  Also thank you for all the details in your request.

  Method 1: Mouse, keypad, touchscreen and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01
   
  Method 2: Troubleshooting: keyboard

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

  Method 3: download the latest version of the software here:

  http://www.Microsoft.com/hardware/en-us/d/sculpt-ergonomic-desktop

  Restart your computer and check if it works.

  If the problem still persists, I would like you to contact Microsoft hardware support.

  Contact the Microsoft Hardware Support to:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Please let us know if the issue is fixed after downloading the latest version of the software.

  Thank you

• Game of Backgammon Microsoft does not know the rules of the game

  Again, I have here asking you to play the game of backgammon Microsoft ~ it's a shame, really.  Embarrassing for Microsoft.  The Microsoft backgammon game computer does not have the basic backgammon rules.  He knows nothing of any strategy.  He doesn't know how to play.  He doesn't know how to work the scores.  He doesn't know the same basic movements.  It is llike playing CandyLand with a child.  Please, please fix this game.

  Do not play the computer.  It is worthless.

• Cannot download or installed WinHelp32.exe using Vista Home Premium. Fix provided by Microsoft does not work

  Windows has a fix for this.  I get the message that the download does not apply to my machine.

  Are you sure that is the right platform installation?

  Trying to install 64-bit...

  This site contains two versions:

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en

• Why microsoft does not provide the product key for windows 8.1

  I have genuine windows 8 so if Microsoft gives the free update to windows 8.1 store so why he does not provide the product key for windows 8.1 so that we can update to it through disk offline

  If you want to install Windows 8.1 clean, but have only a product key Windows 8, you must install Windows 8.1 with a placeholder key - keys of the placeholder will be not - activate and change your product key for Windows 8 key.

  The placeholder keys are:

  8.1 Windows placeholder - core 334NH-RXG76-64THK-C7CKG-D3VPT
  8.1 Windows placeholder - pro XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

• Windows 8 USB 3.0 driver generic Microsoft does not properly

  Hello

  On my Gigabyte UD5H + i3770K, Windows 8 Pro and USB 3.0 microsoft driver does not work correctly.

  Back usb 3.0 ports work well (VIA). But the work of all other speeds (USB hub inside) with USB 2.0. Windows 7 USB 3 are all good.

  Propably there is a bug with Microsoft USB 3.0 eXtensible Host Controller. I don't know if the problem is with VIA VL810 or intel. I think it's Intel chipset usb and VIA works very well. But certainly there is a bug with Microsoft Extensible host controller. On Windows 7 with Intel® USB 3.0 eXtensible Host Controller Driver version 1.0.6.245, everything was impeccable.

  So basically Microsoft USB 3.0 driver works for some ports and not for others. Still buggy. Work on 4 of my 10 ports USB 3.0...

  Yes, I agree.

  Install Windows 7 drivers from the CD that came with the motherboard has solved the problem for me.
  I now have respectable transfer rates (150 MB/s or better).
  Thank you!

• Microsoft does not send email confimation of vΘrification to the new email address

  My email address has changed today and I can't connect to Windows Live Messenger with it. I get a dialog box saying that a verification email was sent to the new address, but it does not? I had to create a new ID to open Windows Live Messenger. I will never receive this email or are my efforts in this case, just a waste of time.

  He could have in the spam (unlikely but might as well check), MS servers may be busy, or it may have been a mistake and that it has not been sent, so try getting it to be sent again.

• Microsoft does not support this problem?

  It seems that, on computers across the world, vista Photo Gallery has suddenly stopped working. All my pictures are .jpg and have all been working fine on the same vista laptop for the past 2 years. He had no problem with them on Friday, March 5, 2010. Sunday, March 14 I started to get the same error message as everyone else - "unable to open the Photo Gallery of the photo or video. The file format is not supported or you do not have the latest updates." Neither of these two things is true, what happens? If I open the pictures with another program, they are all very well, so certainly a Windows problem.

  I filed a request for help from Microsoft, which has not been answered. Anyone know what is happening?

  Hi Diana,

  Thanks for your reply. I had already tried your suggestions because they were among the few that I had managed to find in your forums. They do not work for me. All my photos are saved on memory sticks, and all are not corrupt and can be seen by every viewer of photos on my computer except the windows photo gallery. So I guess that the problem has to be there.

  I find library useful for creating slide shows and a few other things so I'd like to solve this problem. The forums are not very useful - a lot of people with this problem, but not a lot of Microsoft solutions. Do you have any other ideas? Can photo library have lost some vital pieces somehow? If so, how can I fix without doing a complete reinstall of Vista Business?

• Why microsoft does not update Windows 7 to add support for ID3 2.4 tags?

  Most media players these days write 2.4 ID3 tags for MP3 and Windows Media Player or Windows Explorer can read these tags. And because of this all my music files will appear as unknown track, artist, album. And it's really annoying.

  Hello Yvette,

  Thanks for posting your query in Microsoft Community!

  I'm sorry to inform you that Explorer Windows and Windows Media Player can not handle the ID3 version 2.4tags in any version, up to and including Windows 7/Windows Media Player 12. Windows can understand ID3 until and including version 2.3.

  For more details about tags ID3 in Windows 7refer for the links provided below:

  Information about the media in Windows Media Player: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/media-information-in-Windows-Media-Player-frequently-asked-questions

  ID3 Tag Support

  http://msdn.Microsoft.com/en-us/library/dd743220 (v = VS. 85) .aspx

  Let us know if you have any other questions, and we will be happy to help you.