Microsoft keyboard is defective. They will not be guaranteed

I bouht a MS wireless keyboard and mouse model 3000 V2.o a year ago. The letters on the keyboard have dissipated, even if my use is very light and intermittent.

MS over the phone told me that it is normal wear and tear even if I find that it is supposed to be a 3-year warranty. It's very bad and disturbing. Microsoft should not be selling a keyboard that has the letters fade so that the keys are not readable.
Microsoft. to this day, refused to replace the product under their warranty.
I love the keyboard. If only I could read the letters about it. I don't think it's fair that I might have to paint over the letters with nail polish or something.
Can someone tell me someone at MS that I can contact to try and get this replaced?    Mel THX (I hope, I've done this right)

Hello

The Microsoft Community is a site of support for Windows and other peer review
Microsoft products and here, most are volunteers. You have already been in contact with Microsoft
Support so there is really nothing we can do. You might try to contact them again and ask a
supervisor.

You can get replacement stickers letter.

http://www.bing.com/search?q=keyboard+letter+stickers&QS=as&PQ=keyboard+letter+&SC=8-16&SP=1&form=QBRE&CVID=8a8265c1703a42268997b5e8c040d70f

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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