Microsoft Lync does not start
Salvation;
Microsoft Lync (14.3.3) is simply not launch on El Capitan 10.11.5 on my MacBook Pro (retina, 13 inches, early 2015). Here is the overview of the event console when I try to run the application - and any help is appreciated:
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: warning: the selector Gestalt gestaltSystemVersion returns 10.9.5 instead of 10.11.5. This isn't a bug in Gestalt - it is a documented restriction. The NSProcessInfo operatingSystemVersion property to get the correct version number of system.
Location of the call:
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 0 CarbonCore 0x99461e3d ___Gestalt_SystemVersion_block_invoke + 135
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 1 libdispatch.dylib 0x9908883f _dispatch_client_callout + 50
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 2 libdispatch.dylib 0x9908871b dispatch_once_f + 78
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 3 libdispatch.dylib 0x99089fa5 dispatch_once + 31
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 4 CarbonCore 0x993dd8e1 _Gestalt_SystemVersion + 1047
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 5 CarbonCore 0x993dd08a Gestalt + 154
06/06/16 10:11:04.169 AM Microsoft Lync [4305]: 6 Microsoft Lync 0x020da2e6 _ZN16CollaborationApi18GetDataFromVariantIN3ATL8CStringTIwNS1_11StrTraitATLIwNS 1_11ChTraitsCRTIwEEEEEEEElRK10tagVARIANTRT_ + 7587926
06/06/16 10:11:04.330 AM Microsoft Lync [4305]: AudioDeviceEnumeration. The name of the built-in Microphone, input device? YES
06/06/16 10:11:04.331 AM Microsoft Lync [4305]: AudioDeviceEnumeration. Name output integrated, peripheral input? NO.
06/06/16 10:11:04.500 AM Microsoft Lync [4305]: QuickTimeUSBVDCDigitizer: found a camera (0 x 14300000), but was not able to start (0xe00002c7)
06/06/16 10:11:04.503 AM Microsoft Lync [4305]: QuickTimeUSBVDCDigitizer: found a camera (0 x 14300000), but was not able to start (0xe00002c7)
06/06/16 10:11:04.504 AM Microsoft Lync [4305]: QTKitDeviceManager: found device video: FaceTime HD camera
06/06/16 10:11:04.504 AM Microsoft Lync [4305]: QTKitDeviceManager: update default video device to: FaceTime, camera HD, default system: FaceTime HD camera
06/06/16 10:11:04.504 AM Microsoft Lync [4305]: DeviceDetection (video): devices found 1.
06/06/16 10:11:04.504 AM Microsoft Lync [4305]: DeviceDetection (video): added FaceTime HD camera (0x7afbe920 handle).
06/06/16 10:11:04.508 AM Microsoft Lync [4305]: AudioDeviceEnumeration. The name of the built-in Microphone, input device? YES
06/06/16 10:11:04.509 AM Microsoft Lync [4305]: AudioDeviceEnumeration. Name output integrated, peripheral input? NO.
06/06/16 10:11:04.559 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/Resources/HIToolbox.rsrc
06/06/16 10:11:04.565 AM AppleCameraAssistant [4177]: SendPropertiesStateChangedMessage: could not notify the Microsoft Lync client on port 13059 - 0 x 10000003
06/06/16 10:11:04.637 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/Resources/English.lproj/Localized.rsrc
06/06/16 10:11:04.688 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny file-ioctl /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.r src
06/06/16 10:11:04.718 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpr oj/Localized.rsrc
06/06/16 10:11:04.751 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/Resources/HIToolbox.rsrc
06/06/16 10:11:04.773 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/Resources/English.lproj/Localized.rsrc
06/06/16 10:11:04.799 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny file-ioctl /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.r src
06/06/16 10:11:04.836 AM sandboxd [127]: ([4305]) Microsoft Lync (4305) political system: deny ioctl-File /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpr oj/Localized.rsrc
Make sure you that your client is this version compatible with OS X 10.11
https://support.Microsoft.com/en-us/KB/3098588
Tags: Mac OS & System Software
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