Microsoft, placed at the bottom of the Lenovo laptop sticker dissipated. Lenovo has said I must pay for my laptop to be shipped in them and a new product key. Is this fair?

The OS is pre-installed.

If the sticker had been placed on a disk, or the rise of the laptop (as other stickers) would not have dissipated.

Lenovo didn't don't give me a clear answer as to why I should be the one to pay all these costs now.

Lenovo had to provide you with a way to reinstall the operating system when you bought the machine.

This can be in the form of a DVD of restoration or a recovery Partition on the hard disk, where you were supposed to make recovery disks of.

"Lenovo recovery gave me a drive and said that I have to install other components myself."

This doesn't really explain what they gave you to work with.

I can only suggest that you try it.

If it was the right recovery disc they gave you to do this, you shouldn't have the product key (read my first response to this topic)

We can not help you with a product key.

And Microsoft sells more than Vista.

See you soon.

Tags: Windows

Similar Questions

  • Bought a laptop computer with fried hard drive and XP Home product key. Download XP Home legally from Microsoft?

    Hello

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    N ° there is nowhere to download XP. Why not contact the seller to see if they can replace the CD? If you find my answer helpful, please click the button "Vote as helpful"! Thank you!
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  • the product key is refused when I had to recharge the laptop computer on my new Microsoft Flight Simulator. a new product key is requested. How can I solve this problem.

    laptop computer laptop new product key requested please, it's how can I solve this problem, my previous computer was stubborn in my call, I tried to load my flight simulator existing Microsoft CD on my new laptop computer. the program asked a new product key and although my existing product key appears in the correct windows, insisted on a new product key. How can I solve this problem. of philburnremember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
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    check the zeroes and O and I (India) and l (lemon)

    We are allowed to have links in our signature? Asking for official answers.

  • I'm unable to register to Win XP Media center edition with the new product key

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    First remove your product keys of this post as everyone can see them. Then try the activation of the phone.

    How to activate Windows XP
    http://support.Microsoft.com/kb/307890/en-us

    See the section titled: "how to activate Windows XP by phone.
    Also, make sure that you do not confuse the product key numbers and letters
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    ===================================================================

    Blank page to activate Windows in the wizard of Windows Product Activation
    http://support.Microsoft.com/kb/314935

    How to contact a Microsoft Product Activation Center:
    http://support.Microsoft.com/default.aspx/KB/950929/en=us

    Microsoft Activation centers worldwide telephone numbers:
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    The phone number is not working:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    Once Windows activated / Genuine Advantage Notifications:
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    J W Stuart: http://www.pagestart.com

  • I found a cd of OS Windows XP in the House who said for distribution only with a new hp or compaq pc, is it legal to install this on my pc tailor-made with a new product key?

    The Windows XP operating system disk

    I found a cd of OS Windows XP in the House who said for distribution only with a new hp or compaq pc, is it legal to install this on my pc tailor-made with a new product key?

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    No, it is an OEM drive and only good for the computer, it came with.

    If you have a valid license of retail XP but no installation disc:

    How to replace Microsoft software

    http://support.Microsoft.com/default.aspx/KB/326246

  • I have a laptop used with WIndows Vista, which came with a product key (the one on the label at the base is incorrect). What can I do?

    I have a laptop used with WIndows Vista, which came with a product key (the one on the label at the base is incorrect). What can I do to get one?

    What you trying to do? buy an operating system (like Vista for example) or to purchase Office (located on the top of Vista)?

    You can buy Office 2010 here: -.

    http://Office.Microsoft.com/en-us/buy/

    -If you want to. Be sure that it will run on Vista by checking the: -.

    The system configuration required

    -hyperlink on the page above.

    If my comments have helped please vote as helpful.

    Thank you.

    You can buy an operating system here: -.

    http://www.microsoftstore.com/store/msstore/PD/ProductID.235488300/TopSeller.true

    For future use, the type of problem you have raised should be posted here: -.

    http://answers.Microsoft.com/en-us/Office/Forum/office_install?page=1&tab=no

  • I'm trying to re - install Windows, but the label of the product key on my laptop is all faded and illegible. I need a new product key.

    original title: cannot activate Windows Vista

    I was sent to Toshiba, then to mirosoft, back to toshiba, to then be sent to bak the guy for a related problem of microsoft. I made a recovery disk and reinstalled vista, I don't activate windows and now im area to and I can't find my cd and the product key on my laptop sticker disappeared. I need a new product key.

    Hello

    We cannot give you a new product key

    you are pretty much out of luck

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    Contact Toshiba if it is a machine of toshiba and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

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  • Reinstalled Win Vista with the recovery CD that I got with my HP Pavilion, now get quick activate Windows with a new product key.

    Reinstalled Win Vista with the recovery CD that I got with my HP Pavilion, now get quick activate Windows with a new product key.  MS sticker on the tower is one that says 'Vista', no product key.  When I go to activate Windows, I offer the choice to buy another copy of Windows or enter a new product key.  A run the Genuine Advantage tool and he says it's "authentic."  HP will not help, they say I have to buy another copy of Windows from MS, but I already paid for it when I bought the machine.  What can I do?
    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 27HYQ - XTKW2-WQD8Q
    Windows product key hash: U8YEZzymoD4DMyaMb32rPrNIS90 =
    Windows product ID: 89578-OEM-7332157-00061
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {168A88C1-E5B9-4D60-9CED-7F52DA3B003F} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014 - 0432
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {168A88C1-E5B9-4D60-9CED-7F52DA3B003F}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-WQD8Q89578-OEM-7332157-000612S-1-5-21-1435749754-187019022-2857907007HP-Pavilion,RK573AA-ABA a1710nPhoenix Technologies, LTD 5,0720070319000000.000000 + 000B5303507018400F810090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6002.18005
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0852011
    Installation ID: 012511236930294740295602407015475991935936271095890640
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: WQD8Q
    License status: initial grace period
    Time remaining: 15840 minute (s) on (11 day (s))

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OAAAAAEAAgABAAEAAwACAAAAAwABAAEAJJSQuYpR4jtIJGQJ9DG0EIC68vQa7DYXAnisVr34jrY =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

    Your tour definitely had a COA sticker initially (or at least if it does not, the HP was in breach of its contract with MS conditions).

    Let's try a possible alternative solution...

    Note that the key comprehensive OEM_SLP used here is * removed the product key for privacy * and you must enter if asked...

    Your license store is perhaps corrupt - please try the following...
     
    Please try the steps below to re-create the files of the Bank.  This can solve the problem.
     
    (1) open an Internet browser window.
    (2) type: %windir%\system32 in the browser's address bar.
    (3) find the CMD.exe file
    (4) make a right click on CMD.exe and select "Run as Administrator"
    (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
    (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    (7) type: Rename tokens.bar tokens.dat
    (8) type: cd %windir%\system32
    (9) type: net start slsvc
    (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
    (11) restart your computer twice.
    (12) you may need to enter you product key and activate it.
     
     
    Once complete, please post back with a new report MGADiag

  • Windows 7 copy authentic no - need to buy the new product key

    I was given a copy of Windows 7 Ultimate, who worked for a while. Now, he said that the product key is not authentic.

    I know that I have to buy a new product key, but could I buy a version upgrade, or do I need the full version of rebuy? I also would be able to simply enter the product key for it, or I have to reinstall Windows 7?

    I also have a copy of Microsoft Office 2007, which has been installed on the maximum number of computers. Then I must also buy another version of 2007 or he'll be fine once I have Windows 7 rebuy?

    Where did you get your license of Windows 7?

    Have you tried to restart by phone?

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.

    Please run the Microsoft Genuine diagnostic tool and report results here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

    See also stuck key (error 0xC004C4A2):
    http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285

    If the licence turns out not to be authentic, then purchase a full version if you do not have a license previous qualification like XP or Vista. You couldn't use non genuine windows as a license of qualification.

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • I bought the wrong version of Windows 7. How can I get a refund. I need a new product key. I have Windows 7 Ultimate, I bought Windows 7 Home Premium

    I need a new product key for my Windows 7 Ultimate. I bought Windows 7 Home Premium key doesnot work for my version of Windows. How can I get a refund and buy the correct version.

    Microsoft North American Retail product refund guidelines

    You can easily return any product to the retail of Microsoft * to the retailer that you bought, subject to the policy of return of this seller at retail.

    Policy of refund of 45 days Microsoft North American Retail products
    What are the eligible products for a refund?
    All software and hardware products you purchased in the United States or Canada (North America) come with a 45 days of Microsoft Money-back guarantee. Microsoft will refund your purchase subject to the political guidelines and the provisions of the license and warranty agreement.

    How can I return a product for a refund?
    Return the product within 45 days of the date of purchase.
    Provide a copy of your original invoice, credit card statement or canceled check.
    Provide complete contact information, including your mailing address (sorry, no PO boxes), city, State, ZIP or postal code, phone number and e-mail address (if any).
    Uninstall the software from your computer and storage devices and delete backup copies.
    Include all manuals and related media.
    Provide the name and location of the retailer where you purchased the product.
    Briefly explain why you wish to return the product for a refund.
    Send the product, original packaging and all related materials via traceable means to our return Center. For reasons of security and monitoring, all returns must be sent by Federal Express, UPS, Airborne, DHL, or mail US certified and insured.

    All the details here: http://www.Microsoft.com/Mac/trial

    J W Stuart: http://www.pagestart.com

  • After installing the new motherboard old HDD work and give the new product key?

    I have an OEM version of Windows 7 64 bit installed and fully updated and work.

    If I change the notherboard (and the CPU but nothing else) and plug in the old HARD drive it will work?  I noticed that it will not be installed from scratch, but others say that if she is already innstalled and active, it will work.  Others say that Microsoft will release a new product key but are denied by those who say that I have to buy a new version of Windows.

    Also the question of the drivers for the new Board of directors etc - it just install them from the M/B drive when I start first?

    Unfortunately, no.

    The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

    -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

    -OEM Licenses are tied to the computer first you install and activate it on

    -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

    -OEM versions does not move directly from an older Windows operating system

    What is OEM software? :
    http://support.Microsoft.com/GP/oemsupport_1/en-GB

    Licensing FAQ:
    http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

  • Why Apple can't do two systems? First of all, we are protected, and the other is free just like android, but in the style of the iOS and Apple needs a request so we can manage and see new products from an application and do not go on this site!

    Why Apple can't do two systems? First of all, we are protected, and the other is free just like android, but in the style of the iOS and Apple needs a request so we can manage and see new products from an application and do not go on this site!

    and I don't know that if Apple make a system more freely, there no need for any device on Earth but iPhone.

    http://www.Apple.com/feedback/

  • Can I use the money in my account to a gift card to pay for music from apple?

    Can I use the money in my account to a gift card to pay for music from apple?

    Yes.

    (140162)

  • One my kit free, makes the Kit also have a NEW PRODUCT KEY replacement?

    I turned in my Windows 7 counterfeit CD and received my free Windows kit, the Kit also has a NEW PRODUCT KEY replacement?

    Yes - he should have either by e-mail to the account that allows you to declare counterfeiting, or with the package.

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