Microsoft Wireless Keyboard 800 & 1000 mouse, work intermittently when connected to my new PC, but work very well on my laptop also under win7

I recently got a new PC and my wireless keyboard and mouse combo made by Microsoft have not worked properly on my new computer. Sometimes, they work fine then other times it's like the keyboard and mouse cuts in and out, make miss me not type letters or the mouse past on the screen. They work fine on my old laptop that runs windows 7 as well. I reinstalled the drivers with those newer. I disconnected all my other stuff without wire and the problem persists. I plugged into different USB ports. I'm only a 1 m from the PC. I have no idea wat the problem would be, but I can assure you that keyboard and mouse work perfectly on my laptop.

Thanks for any help
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Hi Sean89dunn,

Method 1
I suggest you try the steps from the following links:

Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398

Method 2
If the steps above fail, then I suggest you perform the clean boot and remove the program that is causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: follow step 7 of section of boot KB929135 to the computer in normal mode.

Tags: Windows

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