Microsoft wireless mouse stopped after 6 months of work: happened twice in two days

Similar Questions

• Microsoft wireless mouse 6000 v2 just stopped working

  I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

  I turned off my computer and the next day it turned on and the mouse does not work now.

  -J' put in new batteries and re-synced it and who did not

  -J' tried to connect on the other USB ports, which did not work

  -J' reinstalled the driver, who did not work

  -J' tried it on my laptop and it doesn't

  I think that my warranty has expired as well.

  Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

  It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

  Hi BrandonBB,

  ·         Remember to make changes on the computer before the show?

  ·         You receive an error message or error code?

  I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

   

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Let us know if it helps.

• Wireless mouse stop working

  my wireless mouse stop working.

  OT: device

  Hello

  1. what operating system is installed on the computer?
  2. don't you make changes to the computer before the show?
  3. What is the brand and model of the mouse?

  I suggest you try the steps from the following link:

  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

• My wireless mouse stop working

  My wireless mouse stop working... any suggestions? I put a new battery in it and it still does not work?

  Hi Glenna,

  Try a classic USB mouse to confirm that this isn't your system programs related to the mouse.

  Try using different USB ports in order to check that it is not a problem with that specific port.

  Try the mouse wireless on another computer to see if she's working.  That should help tell if the problem is with the mouse or with the computer.

  If it came with the software, firmware and drivers, try to reboot to see if that solves the problem.

  If she just started recently, try a system restore to a point in time before that the problem started.  If you use Windows 7, see:http://www.sevenforums.com/tutorials/700-system-restore.html. If you are using Vista, see:http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. If you are using XP, see:http://www.bleepingcomputer.com/tutorials/tutorial56.html.

  If the mouse doesn't work no matter what you try (on any computer), then chances are it is defective and must be replaced.  If it works on other computers, but not on this computer, then further efforts will be necessary to try to track down the problem.  If the above does not resolve the problem, after return with the results of what you have tried and what version of Windows are you using and the manufacturer, brand and model number accurate and complete of the wireless mouse.  Then this thread will probably be moved to where it should be (this is for feeback on the forums, the issues not techniques on mouse problems) and the people in this forum will also offer assistance.

  I hope this helps.

  Good luck!

• Dead zone wheel 3000 Microsoft wireless mouse

  Hello

  I don't know how find this problem on the internet so I wonder if anyone can help make me the right words to look for this problem.

  I have Windows Vista Ultimate x 64 and a 3000 Microsoft wireless mouse

  When I scroll with the wheel, if I go down and upward, there is a dead zone where nothing happens.  I rotate part 2 wheel lines, and on the other to scroll.

  For example if I scroll in IE, everything is fine until I have stop and reverse the first line and then nothing happens, no scrolling at all and when I'm in the second row, it starts to scroll the means that if I scroll and down just 1 line nothing happens and that means on both sides , which means only 2 lines of scrolling that does nothing.

  I checked all the configurations of driver for the mouse, and there is nothing about it.  I don't want this dead on the mouse wheel zone

  I would really appreciate links, ideas on this subject.  I don't know if it's a driver problem, a hardware problem or it's just the way the mouse works.

  Thank you

  Hey thanks. Method 1 worked at http://support.microsoft.com/kb/838398

• How pan in AutoCad with a Microsoft Wireless Mouse 5000

  I'll try to find how to turn on panoramic in AutoCAD by holding down the wheel with a Microsoft Wireless Mouse 5000

  Determination wins! I found the solution. Go to your devices and printers, and select your wireless mouse. Then select configure my mouse. Then select the link edit the Microsoft mouse settings. In the basic settings select the button on the wheel and select the option 'Middle-click '. After you make this selection, the mouse x and the keyboard focus screen and select 'apply' on the mouse properties screen and select ok. This helped my wheel button be held down and use the "pan" in AutoCAD.

• Microsoft wireless mouse 1000 and receiver Wireless USB keyboard 800 has been damaged

  I had brought the combo of Microsoft Wireless Mouse 1000 and Microsoft Wireless Keyboard 800 a few months back, but accidentally my Receiver USB got damaged (physically) then, of course, he will not be replaced under warranty then please tell me how can I get new receiver for my mouse and keyboard. If it is not possible to get the receiver just tell me that if I buy the new keyboard 800 then receiver will work for my old mouse and keyboard or not. Any help to solve my problem will be highly appreciated.

  Logical greeting,

  I suggest you to contact the Microsoft Hardware support for assistance.

  How to contact Microsoft if you have questions about your hardware device.

  Before contacting the Microsoft Hardware support, you can check the link below.

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  I hope this helps.

• Microsoft Wireless Mouse 5000 extremely bad reception

  Hi there, I am using this Microsoft Wireless Mouse 5000 for about 3 months on my MacBook while I tried on a new PC.

  Last night, I finished building my rig and have used for a while now, and I noticed that my mouse to cancel very frequently and does not meet the right click very well.  The receiver is about 4 feet away from the mouse, on the front USB 2.0 port.  I installed the latest version of the IntelliPoint driver and nothing has helped.
  It is a computer customized running Windows 7 x 64.

  Hello

  In fact, it seems that the mouse has been transformed...

  Make sure you have the latest version of Intellipoint.

  IntelliPoint - free
  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  Control Panel - mouse - settings control it - being that it is set to the correct
  rodent.

  Ttroubleshooting
  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  -Device - control mouse Manager - Panel double click the mouse and check the
  Power management settings.

  If necessary check your mouse for guarantee.

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  And

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  The mouse comes with a support tech 90 day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  If the mouse is defective check with the seller or the Microsoft.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• my microsoft wireless mouse blocks my screensaver, how can I fix this?

  I have a microsoft wireless mouse and when I disconnect the mouse my Screensaver works.  However, when the mouse is connected the screen saver does not work.  How can I fix this problem?

  Hello

  The screen saver does not start after the installation of a wireless pointing device:
  http://support.Microsoft.com/default.aspx/KB/913405
  Check the link and the information mentioned in the link above and try them, check if the problem still persists.
  Hope the helps of information.

• Can I use any receiver for Microsoft Wireless mouse 3500

  I have Microsoft 3500 Wireless mouse, couple weeks back I lost his nano-receiver, can anyone help figure out if I can use any other receiver for her or I have to buy new mouse collect them all?

  If you have a receiver to predict the "Microsoft Wireless Mouse 3500" you might be able to connect again - not positive on this one (some Logitech devices can be "trained" to use other receivers).

  In general though - if you lose the receiver, that the mouse is golden.

• Microsoft Wireless mouse not working not properly in Excel.

  Original title: using the buttons of foam in Excell

  Reference: Microsoft Wireless 5000 foam

  I use the foam buttons in Excel to navigate backward/forward "TABs". It is very useful and is in fact the reason to get a 2 buttons and scroll mouse 4-way.

  BUT... it does not work with this Wireless foam 5000. He has worked with my old Logitech... that would mean Microsoft foams are not completely compatible with Microsoft Software?...

  I downloaded the latest version of IntelliPoint v8.1.239.0 but nothing has changed.

  I am running XP with Office 2007.

  Any idea?

  It seems that there are some 8.2 updated drivers for the mouse on the Microsoft Wireless Mouse 5000 Technical Support page.  It might be useful to install to see if it solves the problem.

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• Microsoft wireless mouse model 1007, wheel does not

  original title: Wireless microsoft model 1007 mouse, wheel

  Microsoft wireless mouse model 1007, wheel works and what doesn't. What's up w / that?

  Hi BradCasey,

  I suggest you to follow the steps described in the article provided below and check if it helps.

  http://support.Microsoft.com/kb/838398

  http://support.Microsoft.com/kb/239679

• Microsoft wireless mouse no longer works

  The device is not listed in the Device Manager list and I can't find the disk to reinstall, it's a Microsoft Wireless Mouse 700...

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  See if the above helps you to use the software for it.

  See you soon.

  Mick Murphy - Microsoft partner

• Microsoft Wireless Mouse and keyboard Natural Keyboard Combo

  I have a combo of Microsoft wireless keyboard/mouse and the mouse went bad.  The mouse went bad and I replaced the mouse of this combo with a standalone Microsoft wireless mouse.  The stand-alone mouse and the keyboard/mouse combo are both connected via USB.  From the start and a few other times randomly, my mouse goes haywire.  I open the Device Manager and see that there are 2 "mouse HID-compliant" items listed (I presume because of two separate USB connections) - I right click and uninstall one of them (or the other, it's not serious) and the problem is solved.  Unfortunately, at startup or at other times, the same problem happens again, and I solve it the same way.  Short of buying a new keyboard, is there a way to fix this permanentaly?

  I don't think that you need to plug the new mouse, it should work on the original sensor.