My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

Hi retiredinflorida,

Welcome to Microsoft Vista answers Forum!
 
It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
 
However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

The Microsoft wireless mouse does not work as expected if:

You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

Hope this information is useful.
Let me know if it worked.

Thank you, and in what concerns:
Aziz Nadeem - Microsoft technical support.
Visit our Microsoft answers feedback Forum
http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
what you think

Tags: Windows

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