Missing audio device of the control panel.
Several days ago, I opened the control panel to troubleshoot an audio device. The Control Panel showed two audio devices:
1: ATI PNP
HDAUDIO\FUNC_01 & VEN_1002 & DEV_AA01 & SUBSYS_00AA0100 & REV_1001\5 & B0AB116 & 0 & 0001
Driver c:\windows\system32\drivers\atihdmi.sys (7.11.0.7703, 114,00 KB (116 736 bytes), 02/09/2010 12:34 AM)
2: REALTEK PNP
HDAUDIO\FUNC_01 & VEN_10EC & DEV_0888 & SUBSYS_103C2A92 & REV_1002\4 & 19 19054 & 0 & 0001 c
Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.6196, 2.37 MB (2 484 072 bytes), 07/09/2010 12:27)
Both devices are still listed under system information/system/components tools, but:
At some point during the configuration of the device from Realtek, ATI device disappeared from the control panel. Since then, I have found no way to adjust its properties, much less put on the control panel.
The only other change observed: formerly the computer sounds internal (startup, error, stop, etc.) remained internal. Now, I can hear them through the external speakers - acceptable but not optimal.
Any help would be appreciated.
Milt
Hello
Could you post back with the full or part no of your PC model No. Also, could you confirm the operating system you are using.
Another thing to check is in the meantime. Windows Control Panel, open Sound, right-click in an empty area of this window and check "Show disconnected devices" as «Show disabled Devices» Another thing now appear?
Kind regards
DP - K
Tags: HP HP Desktops
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