Missing categories for a user

Hi all

I have a user who has no categories listed in LiveCycle Workspace inside "begin the process".  A normal user would see something like this:

WorkspacePicture.jpg

The user in question has only favorite and nothing else.  She is the only user I've seen who has this problem because I don't think that you can hide the categories for specific users or groups.  This user is able to connect to the workspace, it can check the tracking, but is referenced on "start the process".

I'm running out of ideas to try, no matter who are going through this and found a solution?

It is actually a bug in LiveCycle. You will need to contact support to get the fix for this. The question is when a user has a process in their favourite category, then the categories will not, display as soon as you remove the favorite category process and then log out and log back into worksapce everything should work correctly again.

Tags: Adobe LiveCycle

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