Missing for HP laptop camera - CtrlFactory.dll file. How can I installit?

Audit of software informs me that this webcam does not contain this file (CtrlFactory.dll). File downloaded, but where do I install it in Windows 7?

Hello

Thanks for posting your question in the Microsoft Community forum.

It seems that you have a problem with opening HP laptop camera software and will receive error message CtrlFactory.dll missing.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

I may need a few more details to better understand the issue.

1. did you of recent changes on the computer before this problem?
2. What is the HP laptop model number?

I suggest you to uninstall and reinstall the webcam software that will automatically install all the missing files.

Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

You can check out the link below to get the latest version of the software.
http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

Reference:
Install a program

Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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