Missing sign @ in illustrator CS6
I can't use the sign with any font in illustrator CS6 suddenly (I use a usb keyboard on my laptop) why I can't make the sign @?
Try the Windows documentation:
Change your keyboard type - Windows help
Tags: Illustrator
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You can read the manual as well.
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Allows you to try the solution below and check if this is useful:
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My Illustrator CS6 will not launch
I was working with a file HAVE in Illustrator today. Everything worked well and I made a few modifications and placed the file in my inDesign document. I saw another change, that I wanted to do so I click with the right button on the file and choose Edit with Illustrator. I got a Windows box pop up that says, "Adobe Illustrator CS6 has stopped working a problem caused the program blocking works.» Windows will close the program and notify you if a solution is available. "The only option was to click on the button"close the program ". No other information was given. For the last two hours, I was Google search, these forums and some of my Illustrator friends asking if they had any ideas.
I can open the program by holding down the SHIFT key and I can even open a file, but no feature is available (see image) as you can see most of the options in the windows is missing. Even if I open a file, nothing in the window menu is available and even preferences will not open. I can't same shortcuts.
Google says you can reset/clear preferences now shift - control - at the opening of the program. This still does not work and the system hangs on loading ColorHarmony.aip
I have reinstalled the software because after having read the other questions on the net that were very similar to mine, that did not help. I was working with fonts and deleted one because he has not worked at all. I don't remember the name but I know it started with a T. When I went in Windows/Fonts fonts don't came as hahahah hahaha instead of the characters of the alphabet. So, I deleted thinking that something is happening with the police. Maybe I messed up a required font?
I'm under Illustrator CS6 16.0.3 64bits.
I finally found an article which reported three newspapers. Nothing with the date and time of my latest attempt to open the software in PDApp.log. The file oobelib.log has the info from my last attempt to open the program:
2015-02-27 00:15:20 [6512] silent adobe Activator: * silent Activator launched = 7.0.1.107,7.1 *.
2015-02-27 00:15:20 [6512] SLCoreService: starting from version SLCore 2.0 (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: construction of Service took 0.0 ms and succeed.
2015-02-27 00:15:20 [6512] PCDService: Service of PCD in non threaded mode
2015-02-27 00:15:20 [6512] AXFBLicensing: managed to recover all function pointers
2015-02-27 00:15:20 [6512] activation: ProcessXMLFile: Parses XML file successfully!
2015-02-27 00:15:20 [6512] activation: LEID = Illustrator CS6-Win-GM DLEID = DesignWebSuitePremium-CS6-Win-GM ELEID = DesignWebSuitePremium-CS6-Win-GM LOCAL = en_US APPAMT = C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT DAMT = C:\Program Files (x 86) \Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [6512] MODE HEADLESS: HEADLESS MODE is: LaunchMode_UI
2015-02-27 00:15:20 [6512] SLCoreService: sync to license store...
2015-02-27 00:15:20 [6512] SLCoreService: found mkey server.
2015-02-27 00:15:20 [6512] SLCoreService: loading license references...
2015-02-27 00:15:20 [6512] SLCoreService: license to find 4 file (s)
2015-02-27 00:15:20 [6512] SLCoreService: analysis of the license file [202753869.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: analysis of the license file [218912877.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: analysis of the license file [250161213.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: analysis of the license file [28738525.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: synchronization of store taken license ms 44.3 and succeed.
2015-02-27 00:15:20 [6512] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [6512] activation: post-chrome fashion feature
2015-02-27 00:15:20 [6512] activation: ExpirySerialNumber: Expiration data found.
2015-02-27 00:15:20 [6512] activation: ExpirySerialNumber: serial number has not expired.
2015-02-27 00:15:20 [6512] SLCoreService: stop of SLCore version 2.0 (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: destruction of Service took 0.4 ms and succeed.
2015-02-27 00:15:20 [6512] adobe silent Activator: verification of other updates cached HIS jobs...
2015-02-27 00:15:20 [6512] PCDService: Service of PCD in non threaded mode
2015-02-27 00:15:20 [6512] PCDService: cannot read the key value [DATA] in the hive [SAFILELIST] cache: 769
2015-02-27 00:15:20 [6512] adobe Activator silent: not found cached job!
2015-02-27 00:15:20 [6512] silent adobe Activator: * end silent Activator *.
NEXT JOURNAL - AMT3. JOURNAL *.
The next file depending on whether my resource told me to watch has been amt3.log. This file includes the following information:
2015-02-27 16:15:00 AMT [5484]: BEGINNING SESSION, library version 6.0.0.75,6.0
2015-02-27 16:15:00 AMT [5484]: initialization C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\
2015-02-27 16:15:00 AMT [5484]: Adobe License Manager version 3.5 VERSION (version 2.0)
2015-02-27 16:15:00 AMT [5484]: Virtualization disabled
2015-02-27 00:15:16 [5484] PCDService: Service of PCD in non threaded mode
2015-02-27 00:15:16 [5484] performance: AMTPreObtainProductLicense took 1,039846 ms
2015-02-27 16:15:00 AMT [5484]: RW check the key to update!
2015-02-27 16:15:00 AMT [5484]: local application of products [0] = en_US
2015-02-27 00:15:16 [5484] config: configuration of loading to C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT\application.xml
2015-02-27 00:15:16 [5484] config: found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] PCDService: found the driver {402F6F2E-5683-491C-977D-0CA599A07CAF} code
2015-02-27 00:15:16 [5484] config: config: host app has been installed, by using the configuration of license installed.
2015-02-27 00:15:16 [5484] PCDService: cannot read the [FLMap] key value in the hive [Illustrator-CS6-Win-GM {|} ALL] cache: 769
2015-02-27 00:15:16 [5484] config: affecting the current licence of the driver to start because no mapping is found.
2015-02-27 00:15:16 [5484] config: the current licence of updated DesignWebSuitePremium-CS6-Win-GM [ALL]
2015-02-27 00:15:16 [5484] config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: license code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: current license code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: class locale code: all THE
2015-02-27 00:15:16 [5484] config: fact loading configuration
2015-02-27 00:15:16 [5484] config: definition of parameters regional insalled
2015-02-27 00:15:16 [5484] config: change of locale to 'en_US' local that old because ' ' is not in the new list of installed languages
2015-02-27 16:15:00 AMT [5484]: [0] installed locale = en_US
2015-02-27 16:15:00 AMT [5484]: [0] converted locale = en_US
2015-02-27 16:15:00 AMT [5484]: config: find info license for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 16:15:00 AMT [5484]: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 16:15:00 AMT [5484]: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 16:15:00 AMT [5484]: config: LicensingCode installed: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [BridgeTalkCode] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [ISO_TAGGING_DISABLED] key in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 00:15:16 [5484] PCDService: [EULA] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: [check] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: [check] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:16 [5484] PCDService: [Growl] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: [Growl] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [EULAForPassive] key in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [EULAForPassive] key in the hive [DesignWebSuitePremium-CS6-Win-GM] master: 10
2015-02-27 00:15:16 [5484] PCDService: [Updates] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: [Updates] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [SuiteFeatureCount] key in the hive [DesignWebSuitePremium-CS6-Win-GM] master: 10
2015-02-27 16:15:00 AMT [5484]: Application can be serialized (no Passive App).
2015-02-27 00:15:16 [5484] PCDService: cannot read the [LicensedLocales] key value in the hive [Illustrator-CS6-Win-GM {|} LicLoc] cache: 769
2015-02-27 00:15:16 [5484] config: the current licence of updated DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:16 [5484] config: Enigma Data is SLCache
2015-02-27 00:15:16 [5484] PCDService: cannot read the [AMTConfigPath] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] cache: 769
2015-02-27 00:15:16 [5484] PCDService: [ExpirationDate] key value in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 16:15:00 AMT [5484]: subsequent launch (standard [90148713156021585045]).
2015-02-27 16:15:00 AMT [5484]: the Application initialized state. Obtaining of the product license.
2015-02-27 16:15:00 AMT [5484]: getting the client features of the cache.
2015-02-27 16:15:00 AMT [5484]: get the client of information produced from the cache.
2015-02-27 00:15:16 [5484] PCDService: [ExpirationDate] key value in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [ENABLE_GUEST] key in the hive [DesignWebSuitePremium-CS6-Win-GM] master: 10
2015-02-27 00:15:16 [5484] PCDService: [ExpirationDate] key value in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 16:15:00 AMT [5484]: running in PROV_APP
2015-02-27 00:15:16 [5484] PCDService: no value for the [EULADelay] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [EULADelay] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] PCDService: no value for the [MediaTag] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:16 [5484] config: no media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: using media RET default policy
2015-02-27 00:15:16 [5484] uiswitch: EULA has already been accepted.
2015-02-27 16:15:00 AMT [5484]: this is a subsequent launch. Postponement of services.
2015-02-27 00:15:16 [5484] performance: AMTObtainProductLicense took 24,793335 ms
2015-02-27 18:15:00 AMT [5484]: prior validation Product License.
2015-02-27 18:15:00 AMT [5484]: Services not yet loaded in this session.
2015-02-27 18:15:00 AMT [5484]: background services to prepare for post call from loading.
2015-02-27 18:15:00 AMT [5484]: spawning background thread to load services.
2015-02-27 00:15:18 [5484] performance: AMTPreValidateProductLicense took 142.779556 ms
2015-02-27 18:15:00 AMT [5484]: start working on prevalidate wire.
2015-02-27 18:15:00 AMT [5484]: looking for another series if everything.
2015-02-27 18:15:00 AMT [5484]: found = 901487131560215850457198 series
2015-02-27 18:15:00 AMT [5484]: AMTPlugPlug: Get Licensing information
2015-02-27 18:15:00 AMT [5484]: looking for another series if everything.
2015-02-27 18:15:00 AMT [5484]: found = 901487131560215850457198 series
2015-02-27 18:15:00 AMT [5484]: branchezBranchez: AdobeId was created or SN with no bit SaaS
2015-02-27 18:15:00 AMT [5484]: branchezBranchez: returned can go online as true
2015-02-27 19:15:00 AMT [5484]: AMTPlugPlug: get the AdobeID / Timestamp card
2015-02-27 19:15:00 AMT [5484]: AMTPlugPlug: preparation of response to getProductLicenseInfo
2015-02-27 00:15:19 [5484] performance: AMTPlugPlugRequest took 1036.806396 ms
2015-02-27 19:15:00 AMT [5484]: looking for another series if everything.
2015-02-27 00:15:20 [5484] AMT: RW check the key to update!
2015-02-27 00:15:20 [5484] AMT: AMT: PreValidating the product license.
2015-02-27 00:15:20 [5484] AMT: Workflow not yet throwing at this session.
2015-02-27 20:15:00 AMT [5484]: start background subsequent launch Workflow
2015-02-27 00:15:20 [5484] AMT: workflow from ALM.
2015-02-27 00:15:20 [5484] AMT: ALM initialization for serialized activation.
2015-02-27 00:15:20 [5484] ALMService: initialization as licensed application
2015-02-27 00:15:20 [5484] ALM: _info_: release start ALM 3.5 (build 3.5.2.0)
2015-02-27 00:15:20 [5484] SLCoreService: starting from version SLCore 2.0 (build 2.0.1.301001).
2015-02-27 00:15:20 [5484] SLCoreService: construction of Service took 0.0 ms and succeed.
2015-02-27 00:15:20 [5484] ALM: _info_: LEID spent DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2015-02-27 00:15:20 [5484] ALM: _info_: host app is available under license App
2015-02-27 00:15:20 [5484] AMT: found = 901487131560215850457198 series
2015-02-27 20:15:00 AMT [5484]: AMTPlugPlug: Get Licensing information
2015-02-27 20:15:00 AMT [5484]: looking for another series if everything.
2015-02-27 00:15:20 [5484] ALM: _info_: had DOM list of FA_Set
2015-02-27 00:15:20 [5484] AMT: found = 901487131560215850457198 series
2015-02-27 00:15:20 [5484] ALM: _info_: found LEID-Illustrator-CS6-Win-GM with AMT path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: found LEID DesignWebSuitePremium-CS6-Win-GM with AMT path C:\Program Files (x 86) \Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: found LEID VideoSuitePremium-CS6-Win-GM with AMT path C:\Program Files (x 86) \Common Files\Adobe\ssc\VideoSuitePremium - CS6-win-GM
2015-02-27 00:15:20 [5484] PCDService: no value for the [MediaTag] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:20 [5484] config: no media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] config: using media RET default policy
2015-02-27 00:15:20 [5484] ALM: _info_: MediaTagPolicy is RETIRED
2015-02-27 00:15:20 [5484] PCDService: no value for the [NTL_WO_SN] key in the hive [DesignWebSuitePremium-CS6-Win-GM] master: 10
2015-02-27 00:15:20 [5484] ALM: _info_: canonical LEID is Illustrator-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: the value en_US local running
2015-02-27 00:15:20 [5484] AMT: silent Performing ALM license check.
2015-02-27 00:15:20 [5484] ALM: _info_: validate the license at the time of the post-Chrome, running locale is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: looking for license for settings regional en_US...
2015-02-27 20:15:00 AMT [5484]: branchezBranchez: AdobeId was created or SN with no bit SaaS
2015-02-27 20:15:00 AMT [5484]: branchezBranchez: returned can go online as true
2015-02-27 00:15:20 [5484] PCDService: cannot read the [901487131560215850457198] key value in the hive [RejectedSNDomain_CS5] cache: 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - check if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 00:15:20 [5484] ALM: _info_: existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the local serial number is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: this is the local common, stop the search
2015-02-27 20:15:00 AMT [5484]: AMTPlugPlug: get the AdobeID / Timestamp card
2015-02-27 00:15:20 [5484] PCDService: cannot read the [901487131560215850457198] key value in the hive [RejectedSNDomain_CS5] cache: 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - check if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 20:15:00 AMT [5484]: AMTPlugPlug: preparation of response to getProductLicenseInfo
2015-02-27 00:15:20 [5484] performance: AMTPlugPlugRequest took 347.622284 ms
2015-02-27 00:15:20 [5484] PCDService: cannot read the [901487131560215850457198] key value in the hive [RejectedSNDomain_CS5] cache: 769
2015-02-27 00:15:20 [5484] PCDService: cannot read the [901487131560215850457198] key value in the hive [RejectedSNDomain_CS5] cache: 769
2015-02-27 00:15:20 [5484] config: the current licence of updated DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:20 [5484] SLCoreService: sync to license store...
2015-02-27 00:15:20 [5484] SLCoreService: found mkey server.
2015-02-27 00:15:20 [5484] SLCoreService: loading license references...
2015-02-27 00:15:20 [5484] SLCoreService: license to find 4 file (s)
2015-02-27 00:15:20 [5484] SLCoreService: analysis of the license file [202753869.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: analysis of the license file [218912877.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: analysis of the license file [250161213.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: analysis of the license file [28738525.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: synchronization of store taken license ms 66.2 and succeed.
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: License is valid.
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] PCDService: no value for the [PDApp_WF] key in the [DesignWebSuitePremium-CS6-Win-GM] hive in the cache: 519
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: an audit of disabled
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Base_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Distiller_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Professional_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_Base_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_CameraRaw_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_ColorSettings_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_MiniBridge_2.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: CreativeSuite_6.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: CreativeSuite_DesignWebPremium_6.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Dreamweaver_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Dreamweaver_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Fireworks_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Fireworks_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_Pro_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Illustrator_16.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Illustrator_Base_16.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: InDesign_8.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: InDesign_Base_8.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: MediaEncoder_Base_3.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_Base_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_Premium_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: no value for the [DataColl] key in the user dictionary.
2015-02-27 00:15:20 [5484] ALM: _info_: none necessary data collection
2015-02-27 00:15:20 [5484] ALM: _info_: launch of silent activator in emergency Mode...
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Base_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Distiller_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Acrobat_Professional_10.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_Base_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_CameraRaw_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_ColorSettings_5.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Bridge_MiniBridge_2.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: CreativeSuite_6.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: CreativeSuite_DesignWebPremium_6.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Dreamweaver_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Dreamweaver_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Fireworks_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Fireworks_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_Base_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Flash_Pro_12.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Illustrator_16.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Illustrator_Base_16.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: InDesign_8.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: InDesign_Base_8.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: MediaEncoder_Base_3.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_Base_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Photoshop_Premium_13.0 of the feature is enabled.
2015-02-27 00:15:20 [5484] PCDService: no value for the [ALM_Info_S1] key in the hive [DesignWebSuitePremium-CS6-Win-GM {|} en_US] in the cache: 519
2015-02-27 00:15:20 [5484] ALM: _info_: block check
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: block bypassed check
2015-02-27 00:15:20 [5484] SLCoreService: query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0,577 sec)
2015-02-27 00:15:20 [5484] ALM: _info_: ALM_License_SilentValidate return license status: valid and active
2015-02-27 00:15:20 [5484] config: Enigma Data is SLCache
2015-02-27 20:15:00 AMT [5484]: license check produces serialized shows is already activated.
2015-02-27 00:15:20 [5484] PCDService: no value for the [STORE_URL] key in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 00:15:20 [5484] PCDService: failed to get the data of the Enigma of hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: failed to get the data of the Enigma of hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: failed to get the data of the Enigma of hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: no value for the [NTL_WO_SN] key in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 00:15:20 [5484] AMT: running PROV_APP
2015-02-27 00:15:20 [5484] uiswitch: key value WorkFlowType [SilentActivator]
2015-02-27 00:15:20 [5484] uiswitch: key value LaunchMode [postchrome]
2015-02-27 00:15:20 [5484] uiswitch: key value AppName [CS6 Design and Web Premium]
2015-02-27 00:15:20 [5484] uiswitch: key value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows]
2015-02-27 00:15:20 [5484] uiswitch: key value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\Illustrator.exe]
2015-02-27 00:15:20 [5484] uiswitch: key value AppRunningLEID [Illustrator CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: key value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: key value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: key value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
2015-02-27 00:15:20 [5484] uiswitch: key value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
2015-02-27 00:15:20 [5484] uiswitch: key value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT]
2015-02-27 00:15:20 [5484] uiswitch: key value AppDriverAMTPath [C:\Program Files (x 86) \Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: key value AppLicensingAMTPath [C:\Program Files (x 86) \Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: key value AppTrialSerialNumber [901487007673310060752956]
2015-02-27 00:15:20 [5484] uiswitch: key value ShowEULA [false]
2015-02-27 00:15:20 [5484] uiswitch: key value BuyURL [http://www.adobe.com/go/buy?]
2015-02-27 00:15:20 [5484] uiswitch: key value AdobeIDCreated [true]
2015-02-27 00:15:20 [5484] uiswitch: key value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT\LMResources\background.png]
2015-02-27 00:15:20 [5484] uiswitch: key value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
2015-02-27 00:15:20 [5484] uiswitch: key value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: key value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: key value AppRunningLocale [en_US]
2015-02-27 00:15:20 [5484] uiswitch: key value AppListOfLocales [en_US]
2015-02-27 00:15:20 [5484] uiswitch: [] key value AppProcessID
2015-02-27 00:15:20 [5484] uiswitch: key ProductID value [543]
2015-02-27 00:15:20 [5484] uiswitch: key value ProductVersion [6.0]
2015-02-27 00:15:20 [5484] uiswitch: platform of key value [0]
2015-02-27 00:15:20 [5484] uiswitch: key value AppHostAppType [ALM_HostAppType_LicensedProduct]
2015-02-27 00:15:20 [5484] uiswitch: [] key value AppEULAFolderPath
2015-02-27 00:15:20 [5484] uiswitch: key NoTrial value [0]
2015-02-27 00:15:20 [5484] uiswitch: key UpgradeCheckRequired value [0]
2015-02-27 00:15:20 [5484] uiswitch: key value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543 & release = 6.0 & platform = 0 & local = en_US & source = PCSTHX]
2015-02-27 00:15:20 [5484] uiswitch: key value ClaimSource [nag_trial]
2015-02-27 00:15:20 [5484] uiswitch: key RefreshWF value [0]
2015-02-27 00:15:20 [5484] uiswitch: key value TrialGrace [30]
2015-02-27 00:15:20 [5484] uiswitch: key value TrialLeft [30]
2015-02-27 00:15:20 [5484] uiswitch: key value ApplicationLaunchMode [LaunchMode_UI]
2015-02-27 00:15:20 [5484] uiswitch: SilentActivator
2015-02-27 00:15:20 [5484] uiswitch: silent Activator
2015-02-27 00:15:20 [5484] uiswitch: launched
2015-02-27 00:15:20 [5484] ALM: _info_: entered ALM_NeedANAG
2015-02-27 00:15:20 [5484] PCDService: no value for the [ADOBEID_EXT_PROFILE] key in the hive [901487131560215850457198] in the cache: 519
2015-02-27 00:15:20 [5484] ALM: _info_: ALM_NeedANAG output
2015-02-27 00:15:20 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:20 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:20 [5484] PCDService: [Updates] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:20 [5484] PCDService: [Updates] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:20 [5484] AUMService: config: No. AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] ServiceLoader: found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] AUMService: call IsUpdaterEnabled
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled successful call
2015-02-27 00:15:20 [5484] ALM: _info_: disabling menu is activated
2015-02-27 00:15:20 [5484] AMT: successful launch Workflow.
2015-02-27 20:15:00 AMT [5484]: call of the AUM API to create the Scheduler entry to serve as an updater.
2015-02-27 00:15:20 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:20 [5484] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:20 [5484] PCDService: [Updates] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:15:20 [5484] PCDService: [Updates] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:15:20 [5484] AUMService: config: No. AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] AUMService: call IsUpdaterEnabled
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled successful call
2015-02-27 00:15:20 [5484] AUMService: call xml Get LEID
2015-02-27 00:15:20 [5484] AUMService: Get LEID XML call succeeded
2015-02-27 00:15:20 [5484] AMT: AUM GetLEID called with status = 0.
2015-02-27 20:15:00 AMT [5484]: control of the characteristics of customer against cache.
2015-02-27 00:15:20 [5484] AMT: function Illustrator_Base 16.0 is authorized (has been authorized).
2015-02-27 20:15:00 AMT [5484]: function Bridge_Base 4.0 is unlicensed (was unlicensed).
2015-02-27 20:15:00 AMT [5484]: feature MobileCenter_Base 3.0 is without license (was unlicensed).
2015-02-27 00:15:20 [5484] AMT: Validate customer product info from cache.
2015-02-27 00:15:20 [5484] PCDService: [ExpirationDate] key value in the hive [Illustrator CS6-Win-GM] master: 10
2015-02-27 20:15:00 AMT [5484]: starts to collect data for SWTag_Init()
2015-02-27 20:15:00 AMT [5484]: DoISOTagging() productCanonicalLEID = Illustrator CS6-Win-GM; outMappedLEID = DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
2015-02-27 20:15:00 AMT [5484]: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}; driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() license status = active
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Product Version 6; 0
2015-02-27 00:15:20 [5484] AMT: AMT: product license pré-validés.
2015-02-27 00:15:20 [5484] AMT: Prevalidate indicates the license is good and no UI not required.
2015-02-27 00:15:20 [5484] performance: PreValidate wire taken ms 1107.258911
2015-02-27 00:16:39 PCDService [5484]: no value for the [AdobeUpdaterCodeV2] key in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:16:39 PCDService [5484]: no value for the [AdobeUpdaterCodeV2] key in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:16:39 [5484] PCDService: [Updates] key value in the hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] master: 10
2015-02-27 00:16:39 [5484] PCDService: [Updates] key value in the hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] master: 10
2015-02-27 00:16:39 [5484] AUMService: config: No. AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:16:39 [5484] AUMService: call UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd
2015-02-27 00:16:39 [5484] AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd successful call
2015-02-27 00:16:39 [5484] AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status = 0.
2015-02-27 00:16:39 [5484] ALMService: termination
2015-02-27 00:16:39 [5484] SLCoreService: stop of SLCore version 2.0 (build 2.0.1.301001).
2015-02-27 00:16:39 [5484] SLCoreService: destruction of Service took ms 9.4 and succeed.
2015-02-27 00:16:39 [5484] ALM: _info_: end of ALM
2015-02-27 00:16:39 [5484] performance: AMTReleaseProductLicense took 10,994947 ms
2015-02-27 00:16:39 AMT [5484]: END OF SESSION.
Obviously this kind of thing means absolutely nothing to me. I just hope this means something to one of you so you can help me get this figured out.
Thank you in advance.
Kim
Jeff,
My software is now registered with the technician and I can now use Illustrator! This is the Silhouette plugin that was causing the problem. Once he got rid of it worked great!
Thanks again for your help, I really appreciate it.
Kim
-
Illustrator cs6 problem "this file is not found" when open network file
I used to install the trial version of Illustrator CC on my desk and then during the trial run out I decide to go with illustrator CS6 instead, so I decide to buy &
Illustrator CS6 install on our desktop and everything seem to be fine exceptthe problem is that our .ai file is located on the network design team shared drive.
When we try to open the file from the network drive with illustrator CS6, it says "this file is not found.
-We try to copy the file to the network drive on our office and can open the file without problem
-If we double-click directly on the file from the network drive to start the CS6 illustrator with this file. He has also very good, no problem at all.
- But if we first open the illustrator CS6 and try opening... and then again browse to this file on the network, then "this file is not found.
-CS6 Illustrator have no problem opening the file in the local hard disk.
-Illustrator CC have never this problem, open the file in the drive of our network, try to reinstall the trial of Illustrator CC again and it may open without a problem
-J' I try to use Adobe CC Cleaner tool to remove everything before you reinstall Illustrator CS6, still no luck.
-Try to remove the Adobe relate user/user/Appdata folder, and then reinstall, still no luck
-Try a right click and open with-> Illustrator CS6, Yes if we double-click the file directly, it's ok, but as said if we open illustrator first, then search for the file, the problem happens.
I missed something to remedy?
Hi, I just could solve this problem, a path of the folder in our network is contains a character of Thai language.
When rename us all English characters, it is able to repair!Maybe it's a bug since Illustrator CC is quite open this file, but in any case if it works at least I don't have to guess anymore.
Thanks for the support Dhirendra
-
Illustrator CS6 64bits takes too long to RECORD
Hello Adobe community.
I have a problem with saving the files in my Illustrator CS6 (64-bit), the registration process is too long, 5-10 minutes of waiting and my laptop becomes questionable when recording. AI crashes sometimes in the middle of my work or save and let the hours of work.
My laptop: Intel processor i3, 8 GB RAM, 1 GB Nvidia Graphics, 480 GB drive HARD, Windows 7 Home Premium 64-bit.
I tried to solve the problem so far (vain obviosly) by doing this:
(1) run all updates
(2) excess fonts uninstall, I don't have that 180 fonts currently
(3) I do not use FontExplorerProX or similar.
(4) I turned off compression during backup option.
(5) I turned off do PDF copy option.
Have even on a much lower PC in XP SP3 32 bit a time saving of a few seconds. This question was non-existent when I first installed, but as time passes its getting worse and worse, it seems.
I need your help and advice for implementation have record more rapid and better behavior. Its just unbearable to work at this stage.
Thank you in advance.
See you soon,.
Vlad
The user account is a problem that appears frequently in the forum. Illustrator seems a little sensitive to that kind of stuff.
Another question could be fonts, including corrupt ones.
And a missing printer and an incompatible printer driver.
-
How can I get a box of width and height that I resize an object in Illustrator CS6?
In a training video on Illustrator cs6, that a device is shown below, only the instructor manually resizes a work plan using the tool of work plan:
Justin, the instructor, called the little box that immediately shows width/height a "box of width and height, but the search on this term is not productive. When I run the device program is not available, not only the video explains what option makes available or what could have changed on my copy to hide or disable the box. Even though I know that I can achieve the same effect by choosing the information window and can even adjust settings more precisely using the Control Panel, I would like to have the convenience of this box. Anyone can set up why I'm having a problem?
I note that the same type of display in the same series of videos (from Lynda.com) is indicated when the instructor resizes an image. After that 30 minutes of research on Google and the search for the identity of this device and how to activate it just empty... can someone point me in the right direction? An experienced editor of first, I'm trying to expand my skills identified in more than Adobe and new to Illustrator. Please forgive me if I'm missing something obvious.
Thank you
Jay from the Bronx
Try searching some guides. The rocker is Cmd (Ctrl) u.
-
Trial of Illustrator CS6 market problem
Hi, I installed the trial of Illustrator CS6. It seems that everything was fine, but when I try to run the program, it asks me to sign until valid user. I press the button and after a few minutes, there is a message telling me that there is no Internet connection or the clock is not set. I checked and everything is ok. Can you help me?. Thank you
Internet is not necessary to run the trial version.
Adobe ID control arrives and can be firewalls or host file can be limiting the appeal of Adobe software to the Adobe server.
Or you can follow
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
You can disconnect from the internet and countinue the installation to start the test, once re - connect to the internet.
-
Adobe Illustrator CS6 has stopped working on Windows 7
I've seen a few posts on dropping out of it and I've not seen it stop or a fix that works.
I use Illustrator any length of time (upwards and takes place a few minutes until it for weeks) and as soon as I stop (either by file-> exit, the X in the corner or Alt-> F4) he closed panels and after a bit that will appear "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem. »
It records the recently opened files. All the settings seem to save as I need to reset the. But of course his worrying.
Note:
- Everything has been unisnstalled and reinstalled 3 times.
- All permissions are always correct.
- I tried running it as administrator and always having it happens
- Illustrator was the only program of all those installed to have this problem.
Are there patches that I missed? I am a customer of cloud could therefore expect a patch for awhile now out to solve this, as I've updated Illustrator a few times from the beginning using CS6.
In research in newspapers the dynamically error were:
Name of the failing application: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
The failed module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Offset: 0x000000005b8bb260
ID of the process failed: 0 x 2300
Start time of application vulnerabilities: 0x01cddd4fcd1f94e0
The failing application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit) \Support Files\Contents\Windows\Illustrator.exe
Path of the failing module: QtCore4.dll
Report ID: 1dbace71-4943-11e2-ac54-d4bed9d5ae3c
I got it exactly the same problem. I uninstalled FontExplorerX Pro and the problem has been corrected. In my view, the Illustrator plugin that installs with FontExplorer is bug.
-
Illustrator CS6 hangs on 10.8.2 after opening a document
I worked with Scott W. support, but I thought I would stick this problem here in case someone noticed.
I have two laptops, a Mac OS 10.6 and a 10.8.2 brand new. Both in Illustrator CS6 installed via the cloud solution thing, and they all have two crash shortly after opening existing documents. The minute I try to change something - move a path, add a layer, anything - Illustrator crashes with the following error message.
Scott has suggested that I try a secure boot. Indeed, whenever I restart the computer with the SHIFT key is pressed can I use Illustrator until I stopped. I would rather not to reboot my entire machine whenever I need to use Illustrator, and I'll never remember to not accidentally he quit.
Any idea would be appreciated. The complete stack trace is here: https://gist.github.com/3942450
Process: Adobe Illustrator [8511]
Path: / Applications/Adobe Illustrator CS6/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe
ID: com.adobe.illustrator
Version: 714 (16.0.0)
Code type: X 86-64 (Native)
Parent process: launchd [222]
User ID: 501
Date/time: 2012-10-23 16:11:42.080-0700
OS version: Mac OS X 10.8.2 (12 c 60)
Report Version: 10
Sleep/wake UUID: 499206A0-1DD5-420C-9C45-FF8FAD665F15
Interval since last report: s 163986
Crashes since last report: 5
Per-App interval since last report: 26707 sec
Per-App crashes since last report: 3
Anonymous UUID: 31B8F8BA-CB23-BF9F-9958-52FA098F8BCA
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BREAKPOINT (SIGTRAP)
Exception codes: 0 x 0000000000000002, 0 x 0000000000000000
Request for clarification:
CFRelease() called with NULL *.
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.apple.CoreFoundation 0x00007fff8b9ad7d8 CFRelease + 40
1 com.adobe.dvaui.framework 0x0000000108502a7e dvaui::datatransfer::OS_SendData::~OS_SendData() + 62
2 com.adobe.illustrator 0x00000001008bee6a 0 x 100000000 + 9170538
3 com.adobe.illustrator 0x00000001007cafb8 0 x 100000000 + 8171448
4 com.adobe.illustrator 0x00000001007cc840 0 x 100000000 + 8177728
5 com.adobe.illustrator 0x00000001007aea1d 0 x 100000000 + 8055325
6 com.adobe.illustrator 0x00000001007b4d16 0 x 100000000 + 8080662
7 com.adobe.illustrator 0x000000010079faf4 0 x 100000000 + 7994100
8 com.adobe.illustrator 0x0000000100753b77 0 x 100000000 + 7682935
com.Adobe.Illustrator 9 0x0000000100757daf 0 x 100000000 + 7699887
10 com.adobe.illustrator 0x000000010075808a 0 x 100000000 + 7700618
11 com.adobe.illustrator 0x00000001007597b9 0 x 100000000 + 7706553
12 com.adobe.illustrator 0x000000010075f538 0 x 100000000 + 7730488
13 com.adobe.dvaui.framework 0 x 0000000108597550 dvaui::ui:UI_Node:UI_DispatchMouseEventToLeaf(dvaui::ui::UI_Node*,_dvaui::ui::UI_Node*,_dvaui::ui::MouseEvent_const&) + 112
14 com.adobe.dvaui.framework 0x000000010859ae92 dvaui::ui::UI_Node::DispatchMouseEvent::operator() (dvaui::ui:UI_Node *, dvaui::ui:UI_Node *, dvacore::geom:PointT < float > const &) const + 194
15 com.adobe.dvaui.framework 0x00000001085a492c std::pair < bool, dvaui::ui:UI_Node * > dvaui::ui:UI_Node:UI_DispatchMouseEventTowardsLeafT < dvaui::ui:UI_Node:DispatchMouseEv ent > (dvaui::ui:UI_Node:DispatchMouseEvent, dvacore::geom:PointT < float > const &, bool) + 124
16 com.adobe.dvaui.framework 0x000000010859b0d6 dvaui::ui:UI_Node:UI_DispatchMouseEventTowardsLeaf(dvaui::ui::MouseEvent_const&,_bool) + 86
17 com.adobe.dvaui.framework 0x000000010859b1df dvaui::ui:UI_Node:UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*,_dvaui::ui::MouseEvent_const&,_bool) + 175
18 com.adobe.dvaui.framework 0x000000010859b2a4 dvaui::ui:UI_Node:UI_DispatchMouseEvent(dvaui::ui::MouseEvent_const&,_bool) + 68
19 com.adobe.dvaui.framework 0x00000001086313f8 dvaui::ui:OS_View:UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent_const&,_bool) + 296
20 com.adobe.dvaui.framework 0x000000010861c1d1 dvaui::ui:OS_View:UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event_const&) + 321
21 com.adobe.dvaui.framework 0x000000010863042c dvaui::ui:OS_View:UI_DispatchEvent(dvaui::ui::OS_Event*) + 268
22 com.adobe.dvaui.framework 0x000000010861b0ff dvaui::ui:OS_View:UI_HandleOSEvent(dvaui::ui::OS_Event*) + 31
23 com.adobe.dvaui.framework 0x00000001086257e1 dvaui::ui:OS_View:UI_HandlePlatformEvent(NSEvent*) + 65
24 com.adobe.dvacore.framework 0x0000000107f27e4b int dvacore::config:ErrorManager:ExecuteFunction < sub > (< vacuum > boost::function0 *, void *) + 123
25 com.adobe.illustrator 0x000000010076620b 0 x 100000000 + 7758347
26 com.adobe.dvacore.framework 0x0000000107f26eda Sub dvacore::config:ErrorManager:ExecuteFunctionWithTopLevelExceptionHandler < sub > (boost::f unction0 < sub >, bool *) + 250
27 com.adobe.dvacore.framework 0x0000000107f2a9bd Sub dvacore::config:ExecuteTopLevelFunction < sub > (< vacuum > boost::function0, bool *) + 93
28 com.adobe.dvaui.framework 0x0000000108629dd4-[DVAMacContainerView mouseDown:] + 148
29 com.apple.AppKit 0x00007fff86de460e-[NSWindow sendEvent:] + 6853
30 com.adobe.owl 0x0000000105c03558 OWLRemoveObjCExceptionCallback + 1100
31 com.adobe.owl 0x0000000105c05961 OWLRemoveObjCExceptionCallback + 10325
32 com.apple.AppKit 0x00007fff86de0744-[NSApplication sendEvent:] + 5761
33 com.adobe.dvaui.framework 0x000000010861a145-[DVAMacApplication sendEvent:] + 261
34 com.adobe.exo.framework 0x0000000108ea01cc-[ExoMacApplication sendEvent:] + 956
35 com.apple.AppKit 0x00007fff86cf62fa-[NSApplication run] + 636
36 com.adobe.exo.framework 0x0000000108e9e807 exo::app::OS_AppBase::RunEventLoop() + 55
37 com.adobe.illustrator 0 x 0000000100764108 0 x 100000000 + 7749896
38 com.adobe.illustrator 0x0000000100707dda 0 x 100000000 + 7372250
39 com.adobe.illustrator 0x00000001006f7f24 0 x 100000000 + 7307044
40 com.adobe.illustrator 0 x 0000000100163028 0 x 100000000 + 1454120
I FOUND IT!
I got SIMBL and afloat installed, which are powerful but hacky Mac OS X Windows management tools. After that I downloaded SIMBL and ran the uninstall program and restarted, Illustrator works again.
It dawned on me that it had to be something, installed, so I created a new user on my laptop and ran Illustrator. I run Illustrator that the new user and it worked!
I logged as myself. First I tried to disable all the fonts in the user through font book. That did not help.
Then I used the dtrace command and run Illustrator on both accounts. I used the following command which gives me a nice sorted list of (almost) all files opened by the Illustrator:
sudo-l
"/ Applications/Adobe Illustrator CS6/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe" &!
Open the sudo dtruss f t Pei ' ps auxww | grep-i Illustrator | grep - v grep | crash - vi grep | AWK ' {print $2} "2 > & 1 | Tee/tmp/log
# Press ctrl-c.
Journal of cat | Perl-lne'if (/ open\ ("(.*?)")) \\0/) {print $1}' | egrep - v ' / climbing.4 '. kind | uniq > files
.. then I compared the two lists of files. In addition to the stuff clear cache, the great thing that my copy of Illustrator seemed to be opening was SIMBL and afloat. As I said, I uninstalled SIMBL and rebooted and voila!
So happy to finally have corrected it. Between Photoshop and OmniGraffle and a pinch of InkScape, I pretty much replaced Illustrator, but there are moments where I really have to design vector. I'll miss afloat well.
-
I recently tried to open A. Illustrator CS6 and this window open: "to open Adobe Illustrator CS6 app, you must install the runtime Java SE6 legacy." Since it is an older version of Java, I wonder if this information is correct. Can I download the current version and be able to open Illustrator?
Can I download the current version and be able to open Illustrator?
N ° you need this version of Apple: Java for OS X 2015-001
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Cannot install Adobe Illustrator CS6 of Creative Suite Design Standard
Hello
I have a MacBook Pro mid 2010 OS X 10.8.5 (Mountain Lion). I installed successfully, Adobe Photoshop, InDesign, but not Illustrator. It says "Installation complete. A few items for the following product (s) could not be installed successfully. (Showing the Illustrator icon in grey) The summary of the error file may help you identify the problem. »
Here is the analytical error:
Exit code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DB001, DB005...
-------------------------------------- Summary --------------------------------------
-fatal error 3, 1 error (s)
-Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED}.
ERROR: DB001: cannot open /private/tmp/.tempdirnauTKjRE/Install.db database file
FATAL: DB005: sqlite prepare: "SELECT * FROM CommandLib' (21) disk i/o error"
FATAL: DB005: sqlite prepare: "SELECT * FROM ExecuteSeq' (21) disk i/o error"
FATAL: DB005: sqlite prepare: "SELECT * FROM ExecuteSeq ORDER BY Sequencenum ' (21) disk i/o error"
-------------------------------------------------------------------------------------
No idea why I can't install Illustrator cs6?
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
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