mode MSC e250 presents itself as the 2 discs with 0kb and unknown file formats

I have an e250 v01.00.12A and when I put in MSC mode and connect to my computer, it shows two disks, each completely empty and with a size of 0 and an unknown file system. The system setting menu has NO option to reformat the drive. I'm trying to install Rockbox or even just update the firmware, but I am completely at a loss on how to address the issue. I tried using the Sansa Updater into recovery mode, but nothing has worked. Manual updates don't work because I have no way to get the files on the device in MSC mode.

Thanks for the help.

Too bad. I have it. I updated the firmware and formatted (Sansa.fmt) in recovery mode. I had to do it twice, for some reason; the first time he totally ruined the memory and it would not connect in control or PSG in addition to showing as 0 MB in the settings menu. Tried again, and it works fine now. Thanks for the help, c1u31355!

Tags: SanDisk Sansa

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