Model Satellite L735 - 13 c sound problem

Good night.
I have two laptops same home, model Satellite L735 - 13 c and the two I noticed that when you start Windows 7, when you update the database of a particular antivirus virus (if I can not name names) indicates a voice that has been updated, but the sound is cut and heard incorrectly.

I'm listening to music, then just open a web page, the same problem occurs, regardless of the operation is the same.

I tried to reinstall the audio driver, but has been updated with the latest version and is always the same.

He asks if there is a solution or a problem that is under warranty and also occurs in two teams that are the same model and material.

Thank you very much.

Ramon.

Hello

The sound cut out only if an additional operation has been started: for example loading a Web page using Internet Explorer.
Otherwise, the sound is ok. Right?

From my point of view, it seems that this sound problem only appears if the CPU is stressed and some processes are running in the background.

Have you tried to reinstall the operating system or run the recovery in order to test this question on laptop preinstalled fees? In my opinion its worth a check!

Tags: Toshiba

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