Satellite C850-F211 - sound problems

I bought this laptop 3 months ago and since then, I have sound problems. Today the noise decided to not work and I can't hear a thing. If I put on some headphones or external speakers, I can hear the sound. Can anyone help?

I'm actually regretting ever buy this model and I do not know why I bought this laptop.

> If I put on some headphones or external speakers, I can hear the sound. Can anyone help?

Looks like a malfunction of the internal speaker for me.

But have you checked the sound settings?
Go to control panel of-> sound-> playback and check the available devices.
The speakers in this tab? And if so, the speakers are marked as default device?

In addition it s worth it to reinstall the audio driver.
I guess its Realtek sound card.

So uninstall the driver audio Realtek (Control Panel-> programs) & features-> Realtek High definition audio driver.
Go to Device Manager and remove the device (Intel audio display) in the region:
Controller audio, video and game.
Do the same in the area system devices: here to remove the entry: controller high definition audio.

So finally reboot the device.
After restarting again, windows system should recognize the devices automatically deleted.
Wait that the devices have been installed. Now test the sound.
If you would get not all sounds through the speakers, or via a headset, install the driver Realtek audio.

But if this is not enough, I recommend to contact the service provider to check the speakers

Tags: Toshiba

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