Money charged on credit card
HI im being charged $ 11.99 per month on the Apple iTunes Store and would like to know what it is for.
Thanks Berny
Go to your iTunes from iTunes on the computer account. Purchased version. Is it possible that you have a recurring subscription for something? My bet is on it. You will need to check your recurring subscriptions. To cancel one, you find that you don't want, see this support document. View, change or cancel your subscription - Apple Support
Tags: iTunes
Similar Questions
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Why have charged your credit card but no itune purchase.
Why have charged your credit card but no itune purchase.
Please explain.
Your card has been charged? If so, look at your purchase history. If you still believe that there is an error, then contact support for iTunes.
It could also be this:
Any payment holds card authorization in the iTunes Store - Apple...
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Music apple deducted from your iTunes account before charging your credit card?
Apple music using your iTunes account before charging your credit card?
Yes.
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Forgot login ID Adobe. I can't download products. I can't cancel. And the money charged to the card... What should do?
Hello
Please check your order confirmation emails, order no etc.
Please contact chat/phone Adobe support for help.
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Why is it you charge my credit card? Am don't subscribe? !!
Why is it you charge my credit card, when subscribed is no longer! ???
Hi Ilse,.
On this issue, please contact customer service .
Kind regards
Rahul -
How can I get Adobe to re - charge my credit card?
How can I get Adobe to re - charge my credit card?
Please contact customer service to update your billing information.
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Why Adobe is charging my credit card when I have no subscription?
Adobe in charge my credit card in January: http://i.imgur.com/cvJ6ohP.png
Account page Adobe showing no products/services: http://i.imgur.com/hJWDVVW.png http://i.imgur.com/RmjbOfI.png
My 'demo' of products such as Premiere Pro has expired. I was charged on my credit card for the last few months. Nothing shows up on my account page regarding the products purchased.
EDIT: Adobe has in fact been load my account since October 2014.
What is "usually" the problem, it's a subscription under a different email and Adobe ID... have you used a different email?
This is an open forum, Adobe support... you need personal Adobe support for help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Has been paid 19.99 my account's been nothing or charge my credit card
Original title: FEES
I have I don't allow my credit card to be charged NOR did NOT ORDER ANYTHING HERE. I have been charged19.99 from my account and I'm demanding this be returned immediately or im this reversal for FRAUD!
Who charge your card? What are you talking about? No one here works for Microsoft, it's just a forum of person to person chat to talk about Windows. It may be more useful to contact the store who asked to you, or even your credit card company that can cancel the charge as well.
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Creation of the clouds without possible charges on credit card
Hi all,
I bought a subscription to the creative cloud in August 10, and my next load is September 5. Today, I received an email that Adobe can charge to my credit card. I checked the info from my creative cloud account and everything is Ok. I checked my credit card and pay the month tax credit. The mail says that will change my subscription to a free mode. What can I do?
Thanks in advance...
Sandesign if you are facing problems of billing, please contact our support team. You can contact our support chat to http://adobe.ly/yxj0t6.
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Adobe can not suddenly charge my credit card
I can't contact them. Do I get a prepaid card or am I forced to simply switch to another software platform? I had extreme problems with the Adobe customer service. :-)
The 'them' that you can reach means Adobe Customer Service?
Here's a URL for Adobe CS billing issues:
I'm just another user like you if don't have any information about your situation, but if something has happened to the State of your credit card, and perhaps you can contact the card-issuing bank and see if they see something strange. Maybe it's that you'll have to find another card to pay with, even if she does not have to be paid in advance, or at least mine isn't, it's just a debit card from my local Bank Bank.
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Please, please refund my credit card for Adobe word everything I ordered accidentally. This is not what I want.
Hi Isles1,
If you want to cancel the subscription, then please contact the Adobe Support and they will help you.
Please call the: 1-800-833-6687
Or
We also invite you to contact our support at http://adobe.ly/yxj0t6 team
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Adobe will not charge my credit card and my cloud stops today
Hello
I updated my payment information several times this week, because my Cloud apps give me warnings that I have not paid and my subscription will expire. The map info is there, the card account has sufficient funds to process the transaction, even today, in the middle of an important project, Adobe stops my creative cloud even if I have to pay my subscription.
Several people reported this issue on the forums of creative cloud. No response until now. And the sad thing is that it is the only way to contact Adobe about this. No contact form. No cat no line, although there is a page for it. Nothing. No Adobe answer to solve my urgent problem.
I've been a strong supporter of the creative cloud from the first day. First of all the credit card and filtered modules, now this issue with payments - you killed completely the experience for me. Shame on you, Adobe.
I know small companies which caused fewer problems for their customers, and what they did is that they offerd every months free subscription.
You can make excuses in an email, but this time the apology will not be accepted. It went off.Kind regards
Michal JanowskiLast updated: I'm just old fashioned. It seems that, today, solve you problems like that via social media. I just got a Tweet from a representative of Adobe, and they offered something for the trouble that is 100% accurate and satisfactory.
Thanks Adobe, my problem is finally solved.
But please, understand my anger and frustration and less complicated contact support. With a good support, none of this would be a problem, and there is no reason for me to post messages on a public forum angry. I'm sorry for all this, but there is nothing worse when in the middle of an important project of all your tools just stopped.
Michal Janowski
Loyal Adobe customer since 2005
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I had CC Photoshop and Lightroom last January. Everything was ok until my PC has had some problems and the tech had to reset. I lost PS, so I downloaded again assuming he'll charge me again, but this month, he made a double load. I checked on my account and 1 single subscription is displayed. I called customer service, but the Lady said it had some technical problems, if I could call him tomorrow. I understood it. But I checked in some of the forums people complaning with the same excuse 'technical issues '. So, if someone can help me please. I don't want to pay double for it. Thank you.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
- or maybe 800-833-6687
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I have money on my credit card, but the suspended subscription, why?
All the just war, but December not charged... nothig was changed.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I have a cc membership + stock and whenever I need to download an image of them has an accusation why if my subscription includes 10 images per month?
Hi Richard
I added credits on your account - December 10 + 5 for the acquired images on 4 December.
Kind regards
Bev
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