I have money on my credit card, but the suspended subscription, why?
All the just war, but December not charged... nothig was changed.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
Why not allow Use Adobe Creative Cloud?: Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hello
I have a CC month for Muse subscription ending in August 2015. I missed the last two payments (December 2014 & January 2015) because the credit card, I got the file has been exceeded and I forgot to renew it. Yesterday I updated the credit card, I was charged for January 2015, but my Muse subscription has not been renewed. Can you please help?
Thank you
Polly Leitao
Hello Polly,
for a better explanation: Please try to find members of the staff of Adobe. Here are some links
https://forums.Adobe.com/message/7026062#7026062
https://forums.Adobe.com/message/7068993#7068993
https://forums.Adobe.com/thread/1664231?SR=stream&ru=1545406
where officials have tried to help in many cases (not really relevant to your problem). I got to know some (others) as very useful.
You can get more and feel free to ask the help of a personal message.
Hans-Günter
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Re: Cut money from credit card to the account
Hello money cut credit card but the free minutes not yet added to the 800 mn monthly account.
Thank you.
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iTunes cannot use previous credit card, but still has money on the map
I try to use my previous credit card, but he keeps saying he is refused when there is enough money on it. It of like, more than $1,000 to this topic and I have to pay an outstanding balance so I probably have to spend like $2 or $3, but it won't let me put again!
You say that it is "enough money on it", so it is a prepaid card or a debit card? Prepaid cards are unlikely to function as they will miss the validation of iTunes, and not all debit cards always seem to work.
A card having a chance to be accepted it must be registered with the same name and address (including the format and spacing etc) that you have on your iTunes account and have been issued by a bank in the country where you are (and, therefore, the country that sits on your iTunes account). If it is you can check with the card issuer to see if it is them who are in decline. Or try a different card.
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I made an annual subscription to adobe illustrator. With my money withdrawn credit card, but subscription does not work (and it doesn't work all day). What do I do?
I read that it will take as much as 24 hours for a purchase to show your Adobe account
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Why have charged your credit card but no itune purchase.
Why have charged your credit card but no itune purchase.
Please explain.
Your card has been charged? If so, look at your purchase history. If you still believe that there is an error, then contact support for iTunes.
It could also be this:
Any payment holds card authorization in the iTunes Store - Apple...
-
I bought a new 5s of Iphone of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none I just an options to select Master card, Visa and Amex. So what should I do to continue without entering a those sections.
This step must be completed before you can go to the next step in creating an App Store account. It is only for the purpose of verification and just incase accidentally make you an in - app purchase.
You cannot create an App Store account without card number.
I hope this helps.
AppleMan
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Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Simply cancel the payment I made on my Visa for registration and download. It's all about confusion. I'm in no condition to continue playing with this situation. Just cancel the payment or my credit card for the amount paid. $35 + I'll just just another browser.
Marie Heckel
Looks like you've been scammed. Firefox is a free browser that does not require nor payment or registration. Never download from anywhere but the official site:
Please report the offending on the following site:
You will have to regularize the situation with the one who took your money, or failing that, with your bank or credit card company.
-
How do I pay if I don't have the credit card for the apple's music?
I don't have credit cards but I have debit cards and I'm not able to pay for music from apple, so is there another way to pay without using a credit card?
Buy a gift card. Debit cards are largely unacceptable with Apple.
-
I took days to change my credit card, but I get the page has an error and have knowledge, but still can not afford and don't want to lose my products
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
-
, I preferred on cloud creative adobe by credit card, but beginning a lot of program, Pop up tutorial mode, why not admit my membership
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have a chase bank credit card that I have good ranking and what number do I call to talk to I tunes because he says, use a different card, it's the map I was buy everything what I tunes. Is it because I thought them charge me twi
Can I have it please the number on I tunes support whether please or have them call me at * Leonardo B *.
< personal information under the direction of the host >
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