Monitor 23tm Pavilion reacts to the touch

I bought a new HP Envy with windows 8.1.64 and a monitor of 23tm Pavilion.  I installed the drivers for the monitor, but the monitor still will not respond to touch.  I went online and downloaded the drivers from the HP site, just in case they were more up-to-date that came with the monitor.  But it still doesn't work as a touch screen, like it's supposed to.  Any ideas?

I just went through two sets of technicians update of drivers.  Activation and deactivation of devices.  Nothing seemed to help.  I have notified the technicians that I am connected via an HDMI cable.  Windows reported no touch input available on this computer.  In the system information screen.

I realized suddenly, Hey, hasn't this monitor come with a USB cable?  Plugged in, and it started working after a re-boot.  Duh.  None of the technicians asked about the usb cable.  They concluded that it was a bad screen.

Tags: HP Desktops

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