Monitor intermittently do not wake from sleep mode

I have a new Pavilion 500 - 205t Windows 7 Desktop (two weeks).  Two days earlier, after the computer is in mode 'sleep', the computer would wake up, but the screen would not.  I contacted HP Support and they said not to put the computer in mode 'sleep', but to turn it off instead.  They said that the computer could accumulate a static charge which could prevent the monitor to wake up from sleep mode.  Their solution was to force a shutdown by pressing the power switch, unplug at the back of the Tower, by pressing the power switch for 20 seconds, plug everything back in and then turn on the computer.  The monitor worked correctly then wake up from sleep mode.  For the last two days, the computer would wake properly from sleep mode.  Today, the same thing happens again.  This time, I turned off the computer and then he turned back to (without unplugging everything) and the monitor worked correctly.

Here's my question:

Is it really a static problem? (It has been cold and dry here for several weeks and static is high)  Or I have a hardware problem or software that needs to be fixed?  Thank you for your time.

I think I found the solution to this problem for my computer.  I changed the settings for sleep or sleep 'Hybrid' or 'Hibernate' is allowed.  Since then, I have not experienced the problem.  I also changed what does the power button, so that when I press the power button, the computer shuts down normally.  This prevents a "forced" shutdown if the problem happens again.

Thanks again Bill, for your time.  I mark this problem is resolved.

Tags: HP Desktops

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