Motherboard fried; replaced, but the OEM disks don't reload Windows Vista
How can I do or what number to call to get reloaded Vista. I have two computers even. HP Pavilion a6300f. Both are about 2 years old and all original. In November 2009, the motherboard on one of two computers went wrong. In December, the other motherboard has gone bad. I bought a new motherboard for the first and reloaded all the original hard disk, fan, CPU etc. etc. Tried to use the OEM recovery disk, but he would not allow it. I would like to be able to challenge the two machines, re - install windows vista and then move to W7 to correspond with my new computer... but I can't get Vista to recharge.
Any ideas on who to call at Microsoft? It seems to me that I should be able to reinstall Vista and then do what I want to do.
It's nothing to do with Microsoft.
You use HP recovery media.
You will need to contact them about problems with their recovery media.
You have changed the motherboard and their OEM recovery disks include drivers for the motherboard of origin for your model computers.
Contact HP:
http://welcome.HP.com/country/us/en/contact_us.html
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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