Moto Z Force - another terrible experience "pre-order".

I pre-ordered one bike Z Force, and later the same day, a wireless bike Mod loader direct from Motorola last weekend. Just had an email of confirmation on the bike Mod. Called Support to motorcycle, last Monday, after the State of the command line did not recognize either number. Said my order, the date of the promise for shipping was 8: 1 and I had received a shipping confirmation within a day or two. Nothing, what is called later in the week. Again, has said that I would get the phone 8/1, although, in the same conversation, they told me my phone was in 'construction '. This, on Thursday for a phone with no customization beyond to choose between two colors and two configs of memory, "promised" for delivery in 4 days.

Online order status, now a week later, still does not recognize a number. No shipping notice. This will be my third motorcycle "preorder" happens after the date of the promise, and after that the product is available in stores. Unless something miraculous happens with my support experience, this will be my last purchase direct with Motorola and, probably, my last Motorola phone. Between my experience 'preorder' with Pure X bike, bike 360 Gen 2 and this phone, I do not think that bike includes e-commerce or what pre-order is supposed to mean. Paying for a product arrive at their convenience is ridiculous, especially during the expedition of the ASBL pre-orders for 28.

I've been a customer of motorcycle since the OG Droid and purchased, most direct from Motorola, the droid OG, every generation of the Moto X, both versions of the suspicion of motorcycle, two generations of the Moto Droid MAXX (gift for Dad) 360, Nexus 6 and now the bike Z Force and Mods. Now, my account of the motorcycle used for most of these purchases (more cases, adapters, headphones, batteries, etc.) is useless for the follow-up of these two recent purchases. The sequence numbers are useless because their system does not recognize them. Repeated calls to support tell me my phone will arrive at the time, while also simultaneously under construction and having to ship from China, as if that wasn't a sort of sense. I had to complain on Twitter to even receive the email with he order confirmation number I was promised last Monday. I love the products of the bike, but this level of compatibility is ridiculous. They do not seem to customers who faithfully bought all their live products, they want to buy from Best Buy and Verizon.


Tags: Motorola Phones

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