MPEG2 Codec missing - CC 2014.2

I have a small laboratory of about 20 iMacs all running the latest updated Adobe CC 2014 and Mavericks.

When we have updated to CC2014 all missing MPEG2 Media Encoder, and first options. I spent a few days scouring the internet help on this, but all patches proposed deal with older versions of the software, that what we are running.

We do not regularly use of MPEG2, but it is important to have this ability.

We are completely up to date with updates. Some people suggest that you do a complete new installation, but we have 20 computers, even if this solves the problem it is a ridiculous solution. (Also, I don't have the account info Adobe do installs it... all that needs to be done must be done by a computer programmer in our Organization.) Is it possible that we can just install the codecs that we need? They use to be on these machines... they just disappeared now.

Any advice or information welcome.

Try restarting the machine. Then connect to CC before opening Media Encoder. Worked for us.

Tags: Adobe Media Encoder

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