MS WORD 2007, partially working all of a sudden

Microsoft Office WORD has stopped working... is the Error Message I get.

Next Message says it's now restarting.

It restarts, but it works only partially.  I cannot highlight, can't move my mouse, cursor on the document itself... but the mouse click on bullets or fonts, etc.

It's as if the document is frozen.  I have copy on another new document... same thing... still frozen.  It works with the keyboard... BUT still the MOUSE isn't the problem.  There is a glitch in the WORD program. I use WORD to my Outlook... and it's not a problem of all... everything is normal.  It's just not normal in my actual Word program.

The only thing I know is that my computer restarted itself updates last night and now my WORD does not. I am very frustrated because I have a big project I do and everything is on WORD.  This problem occurs in each of my WORD docs, regardless of how to save them.  I usually try to keep in the old format to make it easier to send to others.

The error also said that Windows itself would close my WORD program and try to find a solution.  This does not happen... the window does not close and the round thing turns round and round.

The first time I have seen that a window came up with several options.  I ignored it because I thought that a reboot might solve the problem.  He did not.  So now that I can't even this other window to come up... not sure what he said. I just need to have my back... and functional.   I can't change one of my old documents or move paragraphs around, etc... Help, please! He spent almost an entire day trying to solve this problem. Thank you


Tags: Dell Software

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