MSC, navigation, missing files & unwanted Japanese data unusable reader =

First of all, please excuse my mistakes, since English is not my mother tongue, but I have a lot of problems with my new Sansa Clip + and I'm out of ideas.

I bought a Sansa Clip + a couple of days and so far, I am very satisfied with this product. I decided to try Sansa Clip + SanDisk because I want to use the drive with my WinXP - as well as my PC Linux (ability of MSC) and because most of my mp3 files is not a tag ID3-I do need navigation folder to select my songs.
Any of these two buy decision with my Sansa Clip Player work +.

The first thing I did was to switch from USB "MSC" and after that I connected with my PC the player appeared as a flash drive. I copied a few albums in the 'MUSIC' folder (all the mp3 without DRM) and removed the player safely.
When I started it up, I noticed, that in some albums, some titles were missing (in folder navigation and ID3 mode) and there was data undesirable (for example in Japanese letters) in other countries.
When I connect the player to a PC (XP or Linux) again all files appear correctly and also those missing can be listened to or copied on the PC. I tried a few times and always different files are "missing" when I get on the drive (for example, a time album was copy correctly, but the young B album: track 7 and the next time A spleen tracks 3-5 but album B is complete).

After that I updated the firmware to version 01.02.09, formatted the drive with its software of internal formatting or with the Windows XP from dialogue (FAT32; NO quick format!) and reset the drive to factory settings, but the problem persists.

I am very grateful for ideas at the moment, the player everything is practically unusable for me and not at all what I suspected.

Well, you could have gotten with some internal problems (ie: defective). Can you return to your reseller (where you bought) and get another? If this isn't the case, you must call SanDisk Support. If defective, they can issue an RMA (returned Merchandise Authorization) to get a new sent to you.

I don't know where you are located, but here is a list of the Centres of Support Tech SanDisk and coordinated worldwide.

Or if you are in the United States, you can also do a "live chat" with technical support by clicking on the link on this page. They can also issue RMA.

Good luck! Let us know how it goes.

Tags: SanDisk Sansa

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    Signing of additional blocking 1: 3e1f186646a0e59eb4ce631bf8006456
    Signing of additional blocking 2: 7bea
    Signing of additional blocking 3: 7beaa8a2fda5c6e4a5e5c4352894298e
    Signature of blocking additional 4:7290
    Signing of additional blocking 5: 7290935a861d7887b6f64129eec95c31
    Signing of additional blocking 6: f6b2
    Signing of additional blocking 7: f6b2d02e4116a1dcfab1c953532312a8

    Additional information about the problem
    Bucket ID: 3905339746

    Source
    2.1.5 media VLC Player

    Summary
    Stopped working

    Date
    01/07/2015-01:28

    Status
    Report sent

    Description
    Failing the Application path: C:\Program Files (x86)\VideoLAN\VLC\vlc.exe

    Signature of the problem
    Problem event name: APPCRASH
    Application name: vlc.exe
    Application version: 2.1.5.0
    Application timestamp: 00000004
    Fault Module name: vlc.exe
    Fault Module Version: 2.1.5.0
    Fault Module Timestamp: 00000004
    Exception code: c0000005
    Exception offset: 00001a1d
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 6153
    Additional information 1: b9e4
    More information 2: b9e4801dc6206accc9fd1114a6ee0847
    3 more information: b9c2
    Additional information 4: b9c2ce8051224c868c6d26eeea0921f0

    Additional information about the problem
    Bucket ID: 398977153

    franklucky wrote:

    Hi Fried TM,

    in the partition my computer Hp 3 are three files:

    File - HP with the dialog system 24/04/2010

    -HP_WSD.dat 26/032010

    -HP_Rep 28/03/2012

    This prompted me to look at all the data disks and I found a disk to repair windows from 5.12 2013 and also three recovery discs more for all partitions of three but no date is indicated on them. (They could be 2010 or 2012?) I'll just try

    to repair windows 7 and wait with other decisions.

    First I backup all files over the weekend. And will try to fix next week. Thank you, it was good advice, I'll keep I will keep you posted how it works.

    Keep the faith (what it means, it's slang here)

    Thank you

    Franklucky

    FriedTm wrote:

    Well, if you have an hp computer (when you are on the hp site, you should have one) the third default partition is the recovery partition. Your computer can operate without it but if errors such as what do you call pop up from the recovery partition is an easy place to fix it. You can however quickly see what's in the score, by going to my computer and clicking on the disc.

    What about installing windows 10 is very difficult to do it a few times, it is extremely fickle in the way he wants to be installed. I recommend to maintain up to w10 w7 is more finished.

    -HP_Rep

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