Muse will release in the catalyst for business is no longer if JPEG images are included in the file

Hello

I'm in trouble and hope someone has a solutuion to my weird problem.

Since the last update of Muse, I can post on my site for paid business catalyst.

The error message always comes to overall publish progress 61% complete and is:

"Error loading file .jpeg '... ». There was no response from the server. Check your network connection and try again. If the problem persists, try again later. »

My network connection works well.

I reduced the problem of image files. If I remove all JPEG files in my file of Muse, she published without problem.

Everyone knows about this problem?

Thank you very much for your help!

As mentioned, it is the bug is persistent. The Colombia-British team is entirely focused on this bug, but it is very difficult to completely solve. (Notes at the end about how you can help.)

The error has nothing to do with the Muse.

The error is very random. The most downloaded files as part of a publication, it is likely that you are to meet the dialog box "back."

A very small number of persons (3) reported striking cases where clicking "resume" causes the dialog box "curriculum vitae" re - appear for the same exact file (and there are no special characters in the name of the file, which is a separate issue). To resume more hit once, if the dialog box is displayed, is sufficient for the publish operation ends.

Workaround

While it's very embarrassing, this error can be avoided by downloading on BC by using a client SFTP (for example Filezilla), rather than the integrated publishing feature. Once completed a large download via SFTP, operations publication for smaller sets of files will usually work without error (since the Muse will only publish the modified files).

Use file > export as HTML... to export your site to a local folder. Then use Filezilla to download all the files and folders on BC.

The credentials for SFTP to a site of busiinesscatalyst are:

HostName: sftp://yoursite.businesscatalyst.com

username: yoursite.businesscatalyst.com/youradobeid

password: youradobeidpassword

If your site uses forms, an additional step is required after the download via Filezilla. You need to make minor changes to every page that uses a form of Muse, and then publish to Muse. This will cause the Muse to publish and download only the pages with Forms. (If you don't do this step forms don't work, because the code generated when you do file > export as HTML... want to work only non - BC accommodation.)

How you can help

If you meet a case where the publication translates the dialog box "curriculum vitae" appearing on several occasions, we would like to work more closely with you.

Join the beta program of Muse private http://museprerelease.com you can try the next major version, if you want, but this isn't why I need you to sign up for the beta program. I would like to join the beta program, so we can provide you with a special version of Muse 7 that will allow BC for additional information when an error occurs. I hope that this information will allow the team of British Colombia to the full isolate and fix this bug.

Once you have joined the museprerelease.com forum, please post a thread message there explaining that you have met the Summary dialog box when the Muse 7 publishing and as soon as we have the special construction loan we'll let know you how/where to enter. Thank you.

[I wrote this response is just right so he can appear at the top of this thread, no not because we consider this problem solved or workaround acceptable. - Zak]

Tags: Adobe Muse

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