MX430 is not compatible with Internet Explorer 9

I just updated my browser for Internet Explorer 9 and my MX430 will not print.  I was warned that the printer and IE9 are not compatible.  Y at - it a fix for this very annoying problem?  THX!

Hi rhnewton,

Download the latest version of Easy - WebPrint EX on the Canon USA site should solve the problem you are experiencing.  Please click the following link to access the download page for the PIXMA MX432 (uses the same drivers and software than the PIXMA MX430):

http://www.USA.Canon.com/Cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_prin...

Once the initial download to your model page, follow these steps:

1. Select your operating system in the drop-down menu "SELECT the OPERATING SYSTEM", then use the 'SELECT OS VERSION' dropdown to select the version of the operating system that is located on the computer where you install the software.  (You may need to scroll down in the list to find the drivers for your operating system).

2. then, click the red arrow next to the 'SOFTWARE' section and click on the EASY-WEBPRINT ex  When you do this, another page will appear giving details about the file you're about to download will appear.

3. Please scroll down on the details page and agree to the terms of the warning message to continue the process of downloading by clicking on the button "I AGREE - BEGIN DOWNLOAD".  After clicking on the button "I AGREE - BEGIN DOWNLOAD", follow the instructions to download and install the file.  The time for the download process can vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have installed the program, you will need to completely exit your web browser, then return inside for the Easy-WebPrint EX toolbar to appear.  If you receive an error when you try to install Easy-WebPrint EX, please clear the error to continue with the installation and it should install successfully.

I hope this helps!

If it is a question of time-sensitive, additional support options are available to contact us.

Tags: Canon Printer

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