USB 3.0"your device can run faster.

I recently bought a HP ENVY 15 t-j100 Quad CTO Notebook Windows 7 Professional Edition (PC product #: E1P05AV). Four ports are supposed to be usb 3.0, but sometimes when I put my flashdrive 3.0 in, it says "your device can run faster. I've updated all the drivers and the problem seemed to go away. But recently I have found that if I do not have the flash 3.0 player in the port completely, or if I do it slowly, he sometimes with the same message. Might not have in a sense caused the problem in the first place? It is even supposed to have this message when this happens? Any help would be appreciated.

Hello cck979,

I see that you have a problem with 3.0 ports on your laptop and your flash 3.0 player. I will try to help you with this.

This document may have information and steps that will help you: Troubleshooting connections USB (Windows 7). Generally however if the unit is not plugged in all the way or it won't work not otherwise you will get some sort of message.

Also have you noticed if this happens with all ports, or a specific port?

See if the document offers further assistance.
Thanks for posting on the HP Forums.

Tags: Notebooks

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