My 6500 all-in-in-one was working fine and now won't copy.
It was working OK. I think that there is a light comes not inside. Can I replace it?
Hello dsue
What happens when you make a copy? The same thing happens to the scans? When you perform a copy slightly lift the cover. Don't you see the light?
Also what printer are you using? There are several printers with the number of 6500. The model number usually looks like this: E709a.
Tags: HP Printers
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Hello
1. have you made changes on the computer before this problem?
2. do you get any error code or error message?
I would suggest trying the following methods and check if it helps.
Method 1:
Run the HP print diagnostic utility and check if it helps.
Method 2:
Run the fixit from Microsoft Fixit article and if that helps.
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http://support.Microsoft.com/mats/printing_problems/
Method 3:
Try the steps in the following Microsoft article and check if it helps.
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Method 4:
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http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
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