My Acer Aspire R14 does not start with the cord of the charger plugged in with the battery connected to

A few weeks ago, my laptop Acer Aspire R14 went totally blank. When I unplugged the power cord, it started right to the top, but at the moment where I plugged the power cord back inside would be closed. The battery dies quickly in this way, because it would not charge. I removed the battery then it started upward with the power cord. I thought it must be the battery, so I installed a new battery. which is not to change the problem.

So, I ordered a new motherboard and after a few weeks, I received it today, installed, and I have always the same thing. It works well with the power cord plugged in until the battery is disconnected. But at the time wherever I connect the battery, everything stops, not to be revived unless I disconnect the battery.

I need help! What could be the problem?

Glad I could help.

Tags: Acer Laptops

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