my adobe cs4 can not find the error of video playback NV_OGL modules

I spent several hours with adobe technology, and they said nothing was wrong with his stand or first pro. I get an error NV_OGL code and it says that the software can not find reading modules. I have loaded and reloaded the latest driver and the same thing?

Adobe technology said that he could not to the hidden administrator Panel to give him permission? Any ideas?

Hello

1A this error has always been the case, or is this something new?

2 How long this issue has popped up?

3. have you made changes on the computer before this problem?

Step 1:

You can uninstall Windows media player. Check out the following link.

Uninstall Windows Media Player
a. go initially and in search type 'Turn Windows has or not'.
b. click on "Turn Windows features on or off".
c. find multimedia and uncheck Windows Media Player.
d. restart the computer.
For more information, see the article:

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

Step 2:

After you uninstall Windows media player, you can view the issue in the clean boot state. Check out the following link

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: once you are done with the boot, please follow step 7 of article to reset your computer to normal startup.

Step 3:

Reinstall Windows Media Player
a. go initially and in search type 'Turn Windows has or not'.
b. click on "Turn Windows features on or off".
c. find the multimedia functions and place a check mark in front of the Windows Media Player.
d. restart the computer.

For more information, see the article:

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

Tags: Windows

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