My Apple Watch (external aluminum) case is tortoiseshell

I have a sport Apple Watch 42 mm ⌚️ and the outer case is scale that I have no idea of what is happening!

Hello

Contact Apple support (mail service may be available) or make a booking Genius Bar in order to have your watch checked under warranty:

https://www.Apple.com/support/watch/contact/

Tags: Apple Watch

Similar Questions

  • [Apple Watch] I can match with leather band aluminum case?

    I can match with leather band aluminum case?

    On the site, I can not select leather band if I choice an aluminum case.

    Hello

    All Apple Watch bands will be adapted to any Apple Watch of the same size of the case (42mm or 38 mm).

    When initially buying Apple Watch, it is only possible to buy preconfigured case and band combinations. All available options are detailed in the Apple Online Store:

    Additional tapes can be purchased as separate accessories:

  • Do I need a case for my Apple Watch?

    I just bought the sports watch (38 mm with Silver Aluminum case) and I'm trying to decide if I should buy a case. I know that watches are made to be durable enough and I really prefer not to sacrifice the design but I'm worried that I would need the case. I work a lot and teach fitness classes - a case would be useful in the watch of sweat and bumps protection against equipment? Colleagues who have the shows say they are ok with a case, but I'm worried he might get banged up in the gym. Also, I work in a restaurant, and think that the case might help against protect them against damage from water. Any advice?

    Hello

    The answer to your question is a matter of personal preference.

    It may be useful to read the comments of the protective case on a site like Amazon.

    Issues with Apple Watch cases / protectors (in general) understand that they can, for example: fall pretty easily, reduce the sensitivity to touch, scratch quite easily get moisture dirty (on the outside), trap or trap small items of debris under them (which can cause scratches on the case or display).

    With the help of a case can make it also more difficult or less convenient to monitor your own and dry. Cleaning and drying of your watch are recommended, for example, after exposure to sweat and other liquids in order to maximize comfort and avoid damage to long-term of the watch.

    More information:

    Cleaning and port Apple Watch - Apple Support

  • In case of problem with my Apple Watch.

    How to activate my Apple Watch? Won't turn on, won't charge. What can I do?

    * it turn off by itself starts again.

    * I try to reactivate it on the right button (Nothing)

    * I try to load it (Nothing) was hot...

    * change of cables (Nothing)

    Apple Watch 2.2

    Hello

    Try charging your watch about 2.5 hours. When you reload your watch, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
    • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
      • Some docks of watch, brackets, cases or protectors might hinder it.
    • You use a real Apple magnetic Charging Cable or a certified Apple module magnetic charge.
    • If you reload your watch by plugging into a power outlet:
      • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
      • Try to use different maps of the following:
        • The real Apple USB Power Adapter that came with the watch, or;
        • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
        • A third-party certified 5W (MFi) Apple USB power adapter.
    • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).
    • If your battery is very low, you may need to wait a few minutes for the green lightning appear (confirming that the charge has started).

    It is normal that for watching, adapter sector and charging cable become hot when it is connected to the power.

    Once the load has started, you can tap on the screen at any time to check the progress (leave a few minutes at the beginning, where the watch is in charge of a very low battery level). A green lightning bolt symbol indicates that your watch is being loaded. It is normal the screen back to sleep while continuous load.

    More information:

    Check your battery and load your Apple Watch - Apple Support

  • Apple Watch series 2 protective case

    Hello

    Has anyone found a real Apple Watch S2 case? You are looking for a minimalist design, to display the watch itself without inhibiting its look, then perhaps a clear case (case bumper or other) will do.

    All cases online specify that they are cases Apple Watch S2, but look further into what they are not, as many of them do not account for the new air port (hole on one side, not two) and are also not the right depth, and cutting a port speakers are designed for S1 S2 not.

    You will need to protect my camera, I do use it in the gym a fair bit and worry about the damage.

    Thanks guys and girls!

    Hi RudeBwoy!

    I had the same problem. As far as I can see, case or bumper for the AW 2 series do not exist. I talked to Spigen, catalyst and a couple of others and any sites third 3rd say... manufacturers confirm that their AW products are NOT compatible with series 2 Watch, and that they are working on it!

    All thoughts of good screen protectors? !! They would be compatible? Some protection is better than nothing!

    Let me know if you hear anything!

    Thank you

  • Does anyone know of a water-resistant case for the 38mm Apple Watch?

    Hi, I hope someone can help me.  I like to wear my watch while swimming, so that I can continue to follow my activity.  Does anyone know of a waterproof box that fits the 38mm Apple Watch?  I know catalyst pleads for the size of 42mm and I have contact with them, but they don't have any current plans to release a smaller version.  If anyone knows another option, I'd appreciate it.  Thank you!!

    Hello

    I'm not aware of any case that claims to provide waterproofing for the 38 mm Apple Watch features.

  • Previously available to Apple Watch case-band associations

    Hello world

    I bought a Apple Watch of a webshop of part 3; It will be delivered to me on Sunday. The description says "42mm stainless steel with loop Milanese space black."

    After a while, I thought I would ask them better on the color of the "Milanese Loop". They said this isn't the black space, it's quite simply the "inox milanese loop." Now my question is this: apple does, or did he ever, ship such a combination "out of the box"?

    Thank you

    Hello

    I am not aware of this combination of case and the band having already been sold by Apple as a preconfigured combination.

  • Problem loading Apple Watch sport

    Hello everyone

    Since last week (after update watch OS) do not charge my Apple Watch sport

    more than a minute...

    After a minute, I get an error message saying that 'charge with. "

    This accessory is not supported"even I use the original White

    Magnetic charger and I've never had such an error before.

    I tried to disable the twinning and restart the watch it dosent help

    any suggestions?

    Thank you

    Hello

    Try charging your watch once again. In doing so, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
    • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
      • Some docks of watch, brackets, cases or protectors might hinder it. If you use one of these accessories, try to load the watch by plugging it directly into the charging cable, without using the.
    • If possible, test using a different Apple genuine magnetic Charging Cable (for example, by borrowing one from a friend).
    • If you reload your watch by plugging the cable into the socket:
      • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
      • Check that the USB power adapter is fully committed in the socket.
      • Try to use different maps of the following:
        • Adapter USB Apple that was provided with the watch, or;
        • A 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
        • A third-party certified 5W (MFi) Apple USB power adapter.
      • Try using a different take (one that is known to work properly).
    • If no other suitable adapters are available, try to load by plugging the cable into a USB port.
      • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).

    If you identify a problem with a particular component (adapter, cable, or watch) or the question otherwise persists, contact Apple support (mail service may be available) or make a Genius Bar reservation to have your products verified and, if recommended by Apple, served (either under warranty or through a service fee and out-of-warranty):

    To check your warranty status (the serial number is on the back of your watch):

    More information:

    Check your battery and load your Apple Watch - Apple Support

    If your Apple Watch does not load, or it lights - Apple supports

  • "Snake error" - Apple Watch

    Help me! I have the error of snake on my Apple Watch

    Hello

    The symbol of a bolt load cable and lightning appears when your watch battery has a low battery level.

    Try charging your watch for at least 2.5 hours (and maybe longer, for example during the night).  When you reload your watch, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
    • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
      • Some docks of watch, brackets, cases or protectors might hinder it. If you use one of these accessories, try to load the watch by plugging it directly into the charging cable, without using the.
    • If possible, test using a different Apple genuine magnetic Charging Cable (for example, by borrowing one from a friend).
    • If you reload your watch by plugging the cable into the socket:
      • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
      • Check that the USB power adapter is fully committed in the socket.
      • Try to use different maps of the following:
        • Adapter USB Apple that was provided with the watch, or;
        • A 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
        • A third-party certified 5W (MFi) Apple USB power adapter.
      • Try using a different take (one that is known to work properly).
    • If no other suitable adapters are available, try to load by plugging the cable into a USB port.
      • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).

    After charging, if your watch has not already restarted automatically, remove the charger and:

    • Try restarting it (by pressing the side button until you see the Apple logo).
    • If necessary, then force try restarting: hold down the side button and the digital Crown for about 10 seconds, until you see the logo.

    If you identify a problem with a particular component (adapter, cable, or watch) or the question otherwise persists, contact Apple support (mail service may be available) or make a Genius Bar reservation to have your products verified and, if recommended by Apple, served (either under warranty or through a service fee and out-of-warranty):

    To check your warranty status (the serial number is on the back of your watch):

    More information:

    Check your battery and load your Apple Watch - Apple Support

    If your Apple Watch does not load, or it lights - Apple supports

  • My Apple Watch will not charge on the charger.  I cleaned the back of the watch and the charger.  Any ideas?

    My Apple Watch will not charge on the charger.  I tried to clean the back of the watch and the charger more used several points of sale, but in vain.  Any ideas?

    Hello

    When you reload your watch, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
    • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
      • Some docks of watch, brackets, cases or protectors might hinder it.
    • You use a real Apple magnetic Charging Cable or a certified Apple module magnetic charge.
    • If you reload your watch by plugging into a power outlet:
      • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
      • Try to use different maps of the following:
        • The real Apple USB Power Adapter that came with the watch, or;
        • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
        • A third-party certified 5W (MFi) Apple USB power adapter.
      • Try to charge via a USB port (see following).
    • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).
    • If your battery is very low, you may need to wait a few minutes for the green lightning appear (confirming that the charge has started).

    Once the load has started, you can tap on the screen at any time to check the progress (leave a few minutes at the beginning, where the watch is in charge of a very low battery level). A green lightning bolt symbol indicates that your watch is being loaded. It is normal the screen back to sleep while continuous load.

    More information:

    Check your battery and load your Apple Watch - Apple Support

  • What is the difference between Apple Watch sport and Apple Watch?

    What is the difference between Apple Watch Sport42mm space aluminum case gray with Strip black sports and Apple Watch 42 mm space with black Sport band black steel box?

    Hi Mathias

    There is no difference in the features of the software or the specifications of internal material between the Apple Watch models (with the exception of a few faces of exclusive watch on Apple Watch Hermès).

    The only differences are the materials used - including watch boxes, tapes, and views.

    For example: Apple Watch Sport models are designed to be as light as possible, using aluminum and glass aluminosilicate for the screen. Apple Watch models use heavy stainless steel case and sapphire glass for the screen.

    Your best option may be to make an appointment to try on Apple Watch in an Apple Store, see and feel the difference.

    More information:

    Try on Apple Watch - make an appointment

    http://www.Apple.com/watch/design/

  • Apple Watch do not load to turn on

    Hello everyone.

    I just got my new Apple Watch sport this morning in the mail today on amazon. Once I unpacked the watch he immediately alerted saying me: it must be charged. I put it on its charger and hours later his watch still green screw saying his charge but it won't turn on and allow me to install. Once I removed the watch it the Red bolt appears and says I should keep it loads. I tried to turn it on and it restart several times all throughout the day, but it will not stop saying that it needs to be charged. Any advice? Thank you.

    Hello

    As red symbol appears on your watch again after loading the load, you may have a defective cable, an adapter or watch. Before contacting Apple, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with a lint cloth and try again).
    • The Chief charge is directly aligned with the back of the watch, with the concave side / curve touch fully (some stands to watch or watch cases are likely to hinder this).
    • You use only the genuine magnetic Apple Charging Cable or a certified Apple module magnetic charge.
    • If you reload your watch by plugging into a power outlet, try using different maps of the following:
      • The real Apple USB Power Adapter that came with the watch, or;
      • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
      • Power adapter certified by Apple (MFi) third 5W or module of magnetic charge.
    • If loading via USB, make sure you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).

    In normal operation, load should take up to 2.5 hours for a full charge.

    More information:

    Check your battery and load your Apple Watch - Apple Support

  • Unlock Mac with Apple Watch stopped working

    I upgraded my MacBook Pro to Sierra and my Apple Watch shows OS 3 - for a period of time the new feature release of my Mac with Apple Watch worked very well

    He stopped and the option no longer appears in Settings/Security and confidentiality on the Mac - I suspect its because I had to change the password on my Apple ID - I think that if I could the closing of the session of this identifier on the watch and log back on it would start working again - but I don't see a way to check out of a Apple ID on the watch or the watch app on the iPhone (7plus)

    I guess I have unfair and then re pair the watch with the phone but that seems a little drastic, so do it before, I thought that I would like to ask a question to the community in the case where someone knows a way to check out of your Apple ID on the watch I don't know - I tried searchingGoogle but cannot find anything on this topic

    This seems to be fixed by my achievement and my Apple Watch with my iPhone repair - of course I don't know if it will happen again - I suspect (and its only that) is the problem has been caused by my change the password on my Apple ID - but when I went to watch outstanding I was asked for my password Apple ID and he accepted the new password

  • Apple Watch and pacemaker

    MY wife has a heart pacemaker fitted, will monitor the heart rate on the Apple Watch gives BPMonitor accurate a reading or it would be compromised because of the pacemaker interfearance?

    Hello

    Note that the important safety information in the current Apple Watch user's Guide include the following information:

    Device medical interference Apple Watch contains components and x-rays that emit electromagnetic fields. Apple Watch, some of the bands, the magnetic charge cable Apple Watch, the case of magnetic charge Apple Watch and the magnetic charging Dock Apple Watch contain magnets. These electromagnetic fields and magnets can interfere with defibrillators, heart pacemakers or other medical devices. Maintain a safe distance of separation between your medical device and Apple Watch, his tapes, magnetic charging cable Apple Watch, the case of magnetic charge Apple Watch and the magnetic charging Dock Apple Watch. Consult your doctor and the manufacturer of medical devices for information specific to your medical equipment. Stop using Apple Watch, his tapes, magnetic charging cable Apple Watch, the load magnetic Apple Watch and the magnetic charging Dock Apple Watch case if you suspect that they interfere with your pacemaker, defibrillator, or any other medical device.


    More information:

    https://help.Apple.com/watch/#/apdcf2ff54e9

  • The Nike Apple Watch can use bands other than the band of Nike, it comes with

    I am looking to buy a Apple Watch series 2 and I'm not sure if I want the Nike + one or not. So I was wondering if I can use any other group with her other than Nike, with it will come?

    Hello

    Yes - all the bands of Apple Watch, past and present, will suit any Apple Watch of the same size of the case (42mm or 38mm), including Apple Watch Nike +.

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