"Snake error" - Apple Watch

Help me! I have the error of snake on my Apple Watch

Hello

The symbol of a bolt load cable and lightning appears when your watch battery has a low battery level.

Try charging your watch for at least 2.5 hours (and maybe longer, for example during the night).  When you reload your watch, check that:

  • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

  • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
  • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
    • Some docks of watch, brackets, cases or protectors might hinder it. If you use one of these accessories, try to load the watch by plugging it directly into the charging cable, without using the.
  • If possible, test using a different Apple genuine magnetic Charging Cable (for example, by borrowing one from a friend).
  • If you reload your watch by plugging the cable into the socket:
    • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
    • Check that the USB power adapter is fully committed in the socket.
    • Try to use different maps of the following:
      • Adapter USB Apple that was provided with the watch, or;
      • A 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
      • A third-party certified 5W (MFi) Apple USB power adapter.
    • Try using a different take (one that is known to work properly).
  • If no other suitable adapters are available, try to load by plugging the cable into a USB port.
    • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).

After charging, if your watch has not already restarted automatically, remove the charger and:

  • Try restarting it (by pressing the side button until you see the Apple logo).
  • If necessary, then force try restarting: hold down the side button and the digital Crown for about 10 seconds, until you see the logo.

If you identify a problem with a particular component (adapter, cable, or watch) or the question otherwise persists, contact Apple support (mail service may be available) or make a Genius Bar reservation to have your products verified and, if recommended by Apple, served (either under warranty or through a service fee and out-of-warranty):

To check your warranty status (the serial number is on the back of your watch):

More information:

Check your battery and load your Apple Watch - Apple Support

If your Apple Watch does not load, or it lights - Apple supports

Tags: Apple Watch

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    Try charging your watch once again. In doing so, check that:

    • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

    • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
    • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
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    • If possible, test using a different Apple genuine magnetic Charging Cable (for example, by borrowing one from a friend).
    • If you reload your watch by plugging the cable into the socket:
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      • Check that the USB power adapter is fully committed in the socket.
      • Try to use different maps of the following:
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        • A third-party certified 5W (MFi) Apple USB power adapter.
      • Try using a different take (one that is known to work properly).
    • If no other suitable adapters are available, try to load by plugging the cable into a USB port.
      • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).

    If you identify a problem with a particular component (adapter, cable, or watch) or the question otherwise persists, contact Apple support (mail service may be available) or make a Genius Bar reservation to have your products verified and, if recommended by Apple, served (either under warranty or through a service fee and out-of-warranty):

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